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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,080 Reviews

1,080 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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February 03, 2020

The service I received was again excellent. The shuttle gave me a ride to where I needed to go, and my vehicle was done in a timely manner. More

by TBOYLE2
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad to hear you had a good experience with us! It was our pleasure!

January 31, 2020

Quick and Great Customer Service Quick and quality job, I recommend this location for any services needed. Danny offered excellent customer service and told me it would be about 45 mi More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Feb 03, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the 5-stars, Cody! We are glad Danny provides you with quick and excellent service!

January 30, 2020

I appreciated the help I got. I was not very impressed with how long it took. Otherwise I had a great experience at Gordie Boucher. More

by englishrider10
Recommend Dealer
Yes
Employees Worked With
Donnie Thomas
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We are sorry your experience did not match your expectations. Please feel free to reach out to our General Manager, Sal Pappalardo, at 262-697-0700 with any further comments, concerns or suggestions you wish to share. We would like to make things right if you give us another chance.

January 29, 2020

Quality of work was good, but not a fan of up-selling with oil change. Service tech was very nice and followed through on his promises. More

by carnmike97
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

We really appreciate your review and feedback on our business.

January 29, 2020

Awsome service at Boucher ford prompted service they always take care of me and my f150 I they always make sure that I'm happy with the results and yes I am thank you gordie Boucher ford!!!! More

by H20DOGG04
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Thomas, Haley Van Buren
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

It's our pleasure! Please feel free to contact us if there is anything we can do for you!

January 29, 2020

Great Service Great staff and great service department. They are always willing to help and provide shuttle service to and from work. Very convenient hours and lo More

by SUMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

It is a pleasure reading your kind words!

January 28, 2020

Fast friendly service Came in for recall fast and easy nice waiting room. Friendly salesmen that made a point to talk to people in the waiting room. All Good! More

by DANIELKOBER23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joshiwa Allen, Haley Van Buren
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

Daniel, thanks for sharing! Our Service Team does everything they can to provide quality service to each and every customer!

January 28, 2020

Scheduled maintenance Brought my Ford Edge in for its 10,0000 miles scheduled maintenance. Everything went very well. Had an appointment and was taken care of right away. More

by 920247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

We hope you are loving your new Ford Edge and it is so gratifying to hear you have had multiple successful service appointments with us as well!

January 28, 2020

Very pleased with the personnel and customer service. Haley Van Buren was extremely helpful and pleasant. I came in early and she took care of me and I was out before my original appointment time. Than More

by NLR1107
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing! Haley and the rest of the Boucher team do everything they can to provide quality service to each customer!

January 28, 2020

Very Professional Staff Brad was able to quickly work to get me a loaner vehicle while mine was being worked on overnight. Also helped me to get my hitch off of my trade vehi More

by SOX14_WI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

We are so happy to hear Brad went the extra mile for you!

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