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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,080 Reviews

1,080 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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February 10, 2020

Boucher Ford Kenosha, WI - Service Had my 2002 F-150 in for an oil change and rotation Saturday. 275,000 mi visit. Checked out perfectly. 42.00 bucks and I was taken care of, as always More

by PAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Tim, Thank you for taking the time to write this review, it made our day!

February 09, 2020

Keep it simple Service department is very accommodating. I originally came to the dealership to look at new cars, but decided to go used and ended up getting the car More

by vincestep2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshiwa Allen, Danny Rivera
Feb 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for sharing your review to us and the community!

February 06, 2020

Sal did an awesome job taking care of us amazing customer service along with Tristen for making us feel like home great job team thanks More

by KALEYRAE13
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal.
Feb 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Kaley, thank you for this awesome review!

February 06, 2020

Easy to deal with, straight forward. Our salesman Scott was very friendly and helpful. He even mailed my garage opener to me after I forgot it at the dealership and gave me a car to dri More

by KURTSHERMAN
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review, Kurt! We're so glad to hear Scott went the extra mile for you! Please let us know if there's anything we can help you with in the future!

February 06, 2020

unorganized after giving all the info for the oil change, still ran into problems and delays. They need to know what they are ordering. 1/2 hour changed turned in More

by MARK@MCMCABINETS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Teasley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Feb 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Mark, we are very sorry to hear you were not completely satisfied with your visit. We would like the opportunity to make things right. Please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can discuss this further, we hope to hear from you soon.

February 06, 2020

oil change was in and out with no problems explanation of services performed straight forward easy to understand so far I am happy with this dealership and the More

by PAULSEN.MARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Verhagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Feb 06, 2020 -

Gordie Boucher Ford of Kenosha responded

It is a pleasure reading your kind words, Marc!

February 06, 2020

Very Happy with the service and the personel The service center staff very outgoing and eager to please. Will recommend Gordie Boucher Ford of Kenosha to anyone. Looking forward to continue hav More

by FSRF150XLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Feb 06, 2020 -

Gordie Boucher Ford of Kenosha responded

It is so gratifying to hear you were happy with your service here at Boucher!

February 05, 2020

Brought my 2013 F150 in for 90K service. Check in was smooth. Took about an hour longer than estimated but wasn't an issue since Haley gave me routine updates and even offered a loaner if I needed it. More

by ASFLLM66
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad Haley could successfully take care of all your vehicle's needs!

February 04, 2020

We will only use Boucher because of your great service Department and your tech Charles, he’s awesome! Alex in sales is honest, hardworking, and would adopt him in a heartbeat!!! 😃😃 More

by SUEY0
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Cooper
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Your continued patronage means the world to us! Please let us know if there's anything else we can help you with in the future!

February 03, 2020

Quick & Responsive I recently went to Boucher Ford for an oil change and system check. They got me in and out quickly. They provide a friendly atmosphere. More

by wkreuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your kind words about your recent visit with us!

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