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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,081 Reviews

1,081 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 31, 2020

Ease of Service Had some repairs that were still covered under warranty and again, this service department exceeded my expectations! Excellent communication, friendl More

by AB3DUENAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanic that worked on truck - great job, very satisfied with his work!
Apr 01, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your continued business and loyalty! Please reach out to us if there is anything else we can do for you in the future!

March 26, 2020

Regular Maintenence Thank you for seeing me on the day that I called, with my crazy schedule sometimes it is hard to get maintenance done. Thanks again! More

by CAROLZIESEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Mar 31, 2020 -

Gordie Boucher Ford of Kenosha responded

It was our pleasure, Carol!

March 26, 2020

Very happy that Alex Cooper always answers my questions quickly. Danny did my service work and explained everything he did and if there were any recomendations More

by ELAINESCHUMACHER68
Recommend Dealer
Yes
Employees Worked With
Alex Cooper , Danny Rivera
Mar 31, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad to hear both our Service and Sales Departments take care of you here at Boucher, Elaine!

March 24, 2020

Nothing to complain about; very nice people, very quick service. The process was very easy thanks to the customer service, easy to book and easy to process the paperwork More

by HAYDENACKER
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the awesome review, Hayden!

March 24, 2020

Very thorough explanation of the things going on with the car. And gave options for the future. Great customer service! Answered all the questions I had More

by SCOTTYNLU
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Mar 25, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing, Scott! Please feel free to contact us if there is anything else we can assist you with!

March 21, 2020

*****Excellent Around Service***** I live less than 2 miles from a Ford dealership, but chose to work with Boucher Ford (17 miles from home) because of the wonderful experience I had wi More

by AB3DUENAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Boucher! We are so glad to hear Tristen took good care of you during your buying experience! We appreciate your business and loyalty and look forward to your next visit!

March 19, 2020

Diesel Fleet service center Excellent employee’s at your fleet service center, First time there for diesel Preventative maintenance and service , Ive been going to the Highway 50 More

by DAVIDPETTEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay and Todd A++. On customer service and preventative maintenance .
Mar 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing, David! We really appreciate your continued business and look forward to your next visit!

March 16, 2020

The person who wrote up the order was very polite and professional. And the service technician was top notch he show me the dirty air filter and ask me if I would like to have it replace.told yes. He d More

by Gene
Recommend Dealer
Yes
Employees Worked With
Charles Quimby , Danny Rivera
Mar 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a good experience with us, Gene!

March 16, 2020

Top notch service I always receive top notch service at this facility. My service advisor Haley Van Buren was very friendly, polite, and completely professional. She More

by susanschutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Mar 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a good experience at our dealership, Susan! We strive to always offer our customers a top-notch experience!

March 16, 2020

Great Service Always professional.Recommended service & provide explanations of points of service. Will recommend Danny to others. Service needs to provide more More

by VEANESSAWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Mar 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we are always providing you with professional and quality service here at Boucher, Vanessa!

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