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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,081 Reviews

1,081 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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April 15, 2020

great service they et to you as soon as you pull up to the service door. they keep you inform on what is going on. from the service writer to the person doing the w More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled you are provided with transparent communication with our Service Department!

April 15, 2020

My wife and I have purchased three vehicles from your dealership and were very pleased. The last vehicle purchased had a few issues to which Tristan and Mike assured me they would take care of. I was iss More

by jddrysdale
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing! We always love hearing about our employees going the extra mile for our customers!

April 14, 2020

Very good job. Also appreciated them fitting me in with short notice. I also like the attention to detail with the COVID 19 virus. Waiting room was set up for social distancing More

by sackerma0104
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Here at Boucher, we are taking extra precautionary measures to ensure a clean and safe dealership for our guests as well as our employees!

April 14, 2020

Called and was in to have work done on my Escape the same day. They kept me informed of what was going on and they were courteous. More

by NAVYTOPCOP
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a quick and efficient service visit with us!

April 09, 2020

Wonderful customer service! They were even able to deliver my car to me after the repair during the quarantine! Bradford in the service area kept in touch with me as to the progress of my vehicles rep More

by MARSHA16R
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad to hear our Service Pick up & Delivery was helpful to you!

April 09, 2020

Scheduled maintenance and minor recall items on my 2019 F150 Completed all work in the time they told me. Bradford was extremely courteous, informative and attentive to details Excellent customer service by Br More

by HUGH.MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for this great 5-star review!

April 08, 2020

Awesome expirience Such a great help. Got me in before my extended warranty expired and saved me tons of money this way (3,000+ worth of work. So grateful! More

by HAILEYLYNNBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 13, 2020 -

Gordie Boucher Ford of Kenosha responded

It was our pleasure, Hailey!

April 06, 2020

Everything about my visit was handed in a fast professional manner. I have no complaints whatsoever about my visit and would recommend this dealership to anyone looking for service on their vehicl More

by JADUBB06
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Apr 13, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for leaving such a wonderful review!

April 04, 2020

My second service experience with Boucher Ford was excellent; as good as the first. During this pandemic they took great care to clean all contact surfaces. I was not pleased that ford pass was down a More

by DZINER1
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Apr 13, 2020 -

Gordie Boucher Ford of Kenosha responded

We appreciate you taking the time to leave this review!

April 03, 2020

I had a good experience. Helpful crew. Nice waiting area. I like having to make an appointment. It makes my wait time shorter. Nice job everyone. More

by JAMES41415
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Apr 13, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review, James!

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