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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,081 Reviews

1,081 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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April 23, 2020

Service agent was courteous and helpful and my truck was completed in a timely manner, she was very informative and explained what service was done on my truck More

by AJBUILDERS
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

April 23, 2020

90K Mile Serice Car runs smooth, they did take the time to do a good job on the car, they called when the car was done and gave me options to get a shuttle back home. More

by mrjuls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We are so glad you were satisfied with your service with us!

April 23, 2020

Thair so good to us. Love this place. Good job on my truck vary responsible on all Thay do. I will bring my cars for service More

by DQUIMBY3900
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Quimby, Joshiwa Allen, Sanford McLaughlin
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for this kind review! We appreciate your loyalty and business!

April 23, 2020

Courteous Danny was very friendly and told me how long the process was going to be. That was nice to know. I hate waiting for an hour and finding out that my More

by Gparrish2703grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad to hear Danny was able to communicate effectively and be transparent throughout your service!

April 22, 2020

I recently went to Gordie Boucher fleet services for a recall on my F250. Wow! great people to work with and very knowledgeable. I know they are just getting going at the fleet service building and unders More

by BAMBAM7872
Recommend Dealer
Yes
Employees Worked With
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every one at Fleet services , Joshiwa Allen, Ricky Higgins, Haley Van Buren
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We are so glad you had a great experience with our Fleet Services here at Boucher! Thanks for the review!

April 21, 2020

Good experience kept their word. Would recommend this dealer In and out in very short time. shorter than time quoted to me. Danny provided detailed information to my satisfaction. I will visit them in the future More

by D N
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We look forward to your next visit!

April 15, 2020

new battery installed. Bradford was great. Kept us informed every step of the way. Made sure we got a decent deal. The whole process took about 45 minutes. We have been deal More

by glosianowycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your review and feedback with us!

April 15, 2020

There When I Needed Them My experience with Boucher Ford Service Center was outstanding. I purchased the vehicle a couple;e months earlier and a problem with the air condition More

by NERVEDOCTOR1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad Brad was able to resolve your vehicle's issue in a quick and professional manner!

April 15, 2020

They checked off that my horn was ok, it is not working! Makes me question what they actually did. It concerns me very much, wow More

by J4NAV
Recommend Dealer
Yes
Employees Worked With
Donnie Thomas, Haley Van Buren
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear about the situation you have described. When you have the opportunity, please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can resolve your vehicle's horn issue.

April 15, 2020

Staff was courteous and efficient. Work performed in a timely manner. Would highly recommend service department. Appointment scheduled without delays and convenient available times. End More

by Dhoogheinc
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

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