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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,081 Reviews

1,081 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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April 29, 2020

Everything was done quickly and efficiently. I always have good service at the Ford dealership. I'm glad I can get in quickly and easily. More

by DR_K_PETERSON
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review!

April 28, 2020

Very informative and polite. Kept me up to date on the status of my vehicle. I didn’t feel like I was endlessly waiting in the lobby as with other places. More

by M.ECHEVESTE
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for sharing!

April 28, 2020

Oil Change Danny was great. He explained everything to me to where I could understand it. Thank you for the awesome service. I am glad they turned this place aro More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the opportunity for us to go the extra mile and make things right! We appreciate your business and loyalty, Christina! Please don't hesitate to contact us if there is anything else we can do for you!

April 28, 2020

25000 miles The guys in the service area were great. Highly recommended. Dropped it off, got a ride home, called promptly when finished. even though it was my las More

by JSWARTZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome 5-star review!

April 27, 2020

Oil change Daniel was very detailed in communicating what was needed/what would be done to my vehicle. Extremely professional! He explained everything very wel More

by LANDGRAFHOTLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you enjoyed working with Daniel while your vehicle was being serviced!

April 26, 2020

Patience Mike was great, and very patient with the process of fixing my Focus. The service department was so nice and did an amazing job. I would definitely More

by JBEAUCHAMP0830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a great experience with our Service Department! Please reach out if there is anything else we can do for you!

April 24, 2020

Was very pleased with the speedy appointment and the courteous service received on arrival. The requested service was completed quickly and professionally. Very pleased with the Customer Service Rep and More

by DAVIDDAVELABELLE
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you were satisfied with your quick and efficient service visit with us, David!

April 24, 2020

Love the new Fleet/Diesel location!!! All the staff and Todd are so professional and go above and beyond to explain things to you and arrange to get you to and from your home while repairs are being done. More

by SNIMAN
Recommend Dealer
Yes
Employees Worked With
Lindsey, Todd, and Colton
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome review! We are glad Todd is able to take care of all your automotive needs!

April 24, 2020

Great Communication A few unforeseen glitches in the repair that delayed things but Mike in service called frequently with updates and I felt they really jumped through h More

by JOBRIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that Mike kept you informed throughout your vehicle's service!

April 24, 2020

On Time I have an appointment scheduled for recall work.. I was on time and they were ready for me and the work was done as promised. I was very happy to get More

by MJS2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review, Mike! Here at Boucher, we are always looking to go the extra mile for our customers!

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