Gordie Boucher Ford of Kenosha - Service Center

"Friendly and efficient service" Went to bring my Ford Escape for its 15,000 miles maintenance. On the phone I made an appointment with Haley. She was so upbeat to talk to. When I Went to bring my Ford Escape for its 15,000 miles maintenance. On the phone I made an appointment with Haley. She was so upbeat to talk to. When I went in I was greeted and taken care of by Bradford. Who was very helpful. The whole experience was nice and efficient. More

Called on 5/6/20 and talked to the service department about a problem with our Ford Escape still waiting for a return call it’s now5/8/20 he said his name was Mike about a problem with our Ford Escape still waiting for a return call it’s now5/8/20 he said his name was Mike More

outstanding service, thoroughness, professional attitude and aptitude. Made sure all of my concerns were addressed. Did not treat me as someone who was not famil service, thoroughness, professional attitude and aptitude. Made sure all of my concerns were addressed. Did not treat me as someone who was not familiar with my vehicle. More

Professional Happy with work performed on my f150, scuttled me home and picked me up when work was done. Will keep taking my truck when service is needed to Bouche Happy with work performed on my f150, scuttled me home and picked me up when work was done. Will keep taking my truck when service is needed to Boucher Ford Kenosha. More

oil change The service was great and very quick. Faster than I thought it would be. Haily was great and I got in quicker on the schedule than I thought I would The service was great and very quick. Faster than I thought it would be. Haily was great and I got in quicker on the schedule than I thought I would More

Everything was as expected. We purchased our vehicle on Friday and brought it in for the xzilon application on Monday. We were provided a nice loaner vehicle for the day. Friday and brought it in for the xzilon application on Monday. We were provided a nice loaner vehicle for the day. More

I’ve used this service department once before and was satisfied with the work done, but always felt like they were trying to add as much work as possible. Like not asking if I want the recalls taken care satisfied with the work done, but always felt like they were trying to add as much work as possible. Like not asking if I want the recalls taken care of on that visit and just doing them. Which also included me sitting in a waiting room longer during COVID pandemic. More

The service was very good when I came in to get my oil changed. Everyone was professional. It looks like the correct precautionary steps were taken for covid. I will definitely be back. changed. Everyone was professional. It looks like the correct precautionary steps were taken for covid. I will definitely be back. More

Knowledgeable and friendly staff. Answered all of my questions with the information I needed. Thanks to Danny. Work was done within the timeframe estimated. Overall very happy and will return. questions with the information I needed. Thanks to Danny. Work was done within the timeframe estimated. Overall very happy and will return. More

Everything was great. Service manager was very helpful. They got me in right away and everything was done in a timely manner. Thanks for all your help guys. They got me in right away and everything was done in a timely manner. Thanks for all your help guys. More