Gordie Boucher Ford of Kenosha - Service Center

disappointed in no mask policy for employees Went in for an oil change and tire rotation. Very disappointed that your service people ,the ones that I had direct contact with, were not wearing ma Went in for an oil change and tire rotation. Very disappointed that your service people ,the ones that I had direct contact with, were not wearing mask It really isn't possible to stay 6 feet away from everyone in the service bay. I did have a mask on , was the only one. More

Very professional and stress free. Bradford was excellent to work with very kind and thoughtful walked me through everything that was going to happen during the service. Thank you Bradf Bradford was excellent to work with very kind and thoughtful walked me through everything that was going to happen during the service. Thank you Bradford i will request you next time. More

Very pleasant This dealership is very clean. The layout is very easy to bring my car in for service. The waiting room is relaxing and the coffee is great. This dealership is very clean. The layout is very easy to bring my car in for service. The waiting room is relaxing and the coffee is great. More

New Tires Price was competitive . Work so far seems good . When a discount for Essential workers was given we decided to go here . Used the discount to get an o Price was competitive . Work so far seems good . When a discount for Essential workers was given we decided to go here . Used the discount to get an oil change .They forgot to apply the discount . I caught it and the service writer said it was a mistake and fixed it . I believe him . Wife not happy SUV did not get washed ! More

always great service Brought my car in for an oil change. I mentioned that I thought there might be a rattle in the front of my new car. The service agent took me seriousl Brought my car in for an oil change. I mentioned that I thought there might be a rattle in the front of my new car. The service agent took me seriously and listened to my observation without treating me like I was just a dumb woman who didn't know anything about cars. I also appreciate the outdoor seating for waiting during this time of social distancing. More

I went to two different places, in which neither of them could get the problem fixed. I come to Boucher Ford of Kenosha, not only do the fix the problem, but they got me out of there in under 2 hours. The p could get the problem fixed. I come to Boucher Ford of Kenosha, not only do the fix the problem, but they got me out of there in under 2 hours. The pricing was also really fair. How Danny explained everything on his computer was awesome. I wish all dealers could be as great as this one is More

Larry was absolutely phenomenal. Kept me informed, throughout the process. I would certainly trust him with my car in the future. My hats off to you. throughout the process. I would certainly trust him with my car in the future. My hats off to you. More

I received outstanding customer service and professionalism when I took my vehicle in for service. I was kept informed on the status of my vehicle from start to finish. professionalism when I took my vehicle in for service. I was kept informed on the status of my vehicle from start to finish. More

Came in for them to look at my brakes,they gave my a loaner and had me back in mine in a day,quick,courteous very nice, highly recommended. loaner and had me back in mine in a day,quick,courteous very nice, highly recommended. More