Gordie Boucher Ford of Kenosha - Service Center

Was t kept up to date on service vehicle wasn't done on day it was supposed to be done service advisor wasn't the friendliest when I called on vehicle she said it would be done in an hour or so I waited fo day it was supposed to be done service advisor wasn't the friendliest when I called on vehicle she said it would be done in an hour or so I waited for call . She said I told you just to come out it would be done. I didn't hear her say that . More

Gordie Bouchie kenosha was very accommodating with their valet service and completed the work in a timely fashion valet service and completed the work in a timely fashion More

Pleasant staff , friendly, thorough explanations. Never had any issues. Good service. Doesn’t push customer Never had any issues. Good service. Doesn’t push customer More

Jessica is very easy to work with and very knowledgeable! She gives status reports on my vehicle in a timely manner! She gives status reports on my vehicle in a timely manner! More

I had the oil changed and tires rotated. All was completed on time and was correctly done. All was completed on time and was correctly done. More

Quick reliable service, was able to get me In the same day for a full service oil change day for a full service oil change More

Amazing service and hospitality never been to such a great dealership before in my life! great dealership before in my life! More

Spent $900 to repair my ford focus and still had the same problem. Brought it back in and they said I needed a new wire harness and would cost another $300. She said she would order it and call me. She never problem. Brought it back in and they said I needed a new wire harness and would cost another $300. She said she would order it and call me. She never did call me back. When they did their initial inspection of my car they should’ve found the bad harness but spent most of it finding other issues they wanted to fix. I ended up ordering a $50 harness and fixing it myself. I think your service department is lacking and will never recommend or use your service again. More

Service completed in very timely manner and no high pressure for extras!!!! Friendly service writer with excellent communications! pressure for extras!!!! Friendly service writer with excellent communications! More

Everyone was pleasant Elijah was very helpful knowledgeable efficient covered everything I was in and out of there very quickly knowledgeable efficient covered everything I was in and out of there very quickly More