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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,083 Reviews

1,083 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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December 29, 2020

As always, excellent service within the service department! These technicians are the best!!! I will always bring my vehicles to Boucher Ford for repairs. Thank you More

by JOUIMET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Nielson, service technician
Jan 08, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for your continued business and loyalty!

December 28, 2020

My overall experience on this trip to the service was uneventful. I wished that I had been offered a vehicle to use since was the third time that my Ford Explorer was subject to a recall notice. More

by KTD0689
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. Please feel free to reach out to our Service Manager, Belal Barakat, at 262-697-0700 if you would like to discuss this further.

December 21, 2020

The service person was very helpful and explained everything. Work was completed within the time frame that was told to me. Service tech was able to make a service appointment for another issue and w More

by graceffal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing, Grace!

December 21, 2020

I have always received good service at Gordie Boucher. The sale and service personnel are very courteous and helpful. I believe that I have gotten my last 4 vehicles there. More

by Satisfied buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your continued business with us here at Boucher!

December 20, 2020

They always take care of me whether it’s for my explorer or over at the fleet department for the f-250 I know that I will be treated well and informed with all the information that I need . Having them call More

by MXRCR611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

December 17, 2020

Always quick service, great staff, and quality work. Mike is the best, he’s accommodated my schedule many times even when it’s been a challenge. He’s great at prioritizing work that needs to be done - I know More

by GT500
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review!

December 16, 2020

It’s been awhile sense my last visit, and I was truly impressed with this last service. Haley is a very good service person I would work again with. You can tell when your being listen too! A good perso More

by GERRARDO.LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

December 16, 2020

I scheduled online the week before when I walked in they were ready for me the communication was wonderful the price was fantastic I was very pleased with my service More

by Efranz1469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your positive experience with us!

December 16, 2020

As always a great experience ,as always work was done in a timely manner and Iam very happy .Sal as I have told you before great team. More

by james martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review, James!

December 14, 2020

Michael took the time to assure us that our issue was being taken care of. We appreciated the extra attention that was given to us. More

by DSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Kenosha responded

It was our pleasure!

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