Gordie Boucher Ford of Kenosha - Service Center

Very accommodating, honest, friendly and thorough. Would highly recommend them to all family and friends Would highly recommend them to all family and friends More

100% satisfied, great communication, excellent work, delivered as promised, excellent customer service. Friendly and took care of me. delivered as promised, excellent customer service. Friendly and took care of me. More

Techs and Staff are so excellent to work with. Karen in service is a pleasure to work with and excellent on communicating issues and delivery times for vehicles. Would highly recommend taking your Karen in service is a pleasure to work with and excellent on communicating issues and delivery times for vehicles. Would highly recommend taking your vehicle to Boucher Ford of Kenosha. More

I had a terrible experience with the service center at Boucher. I asked from the beginning if I could have a loaner car, while they kept my car for repair, I was told no. I then said if I drop it off on a Boucher. I asked from the beginning if I could have a loaner car, while they kept my car for repair, I was told no. I then said if I drop it off on a Friday I would need it back by Monday because I had 2 jobs and had to make special arrangements. They said it would be done on Monday. No one called Monday until I started calling in the afternoon. They then told me it wasn’t done around 3 pm I said you told me it would be and I have to go from one job to another. Apparently they work with a 3rd party body shop that they were supposed to bring my car by on Friday. Little did they know I checked my cars GPS from my phone all weekend and my car never left Boucher until Monday morning to get worked on. I called to speak to the manager and he tried to lie and tell me the car was picked up Saturday, untrue according to the GPS. They then tried getting a loaner car which took forever, needless to say I lost an hour of pay by the time they brought me a rental car. More

Good communication on status. Responsive to questions and I had a lot of them. Thanks Responsive to questions and I had a lot of them. Thanks More

Top shelf service and personal! ! Well with the valet service which they pickup and deliver all which was done seamless ! Easy ! Well with the valet service which they pickup and deliver all which was done seamless ! Easy More

Dealer and staff was very helpful and I would recommend them to other co-workers in the area. them to other co-workers in the area. More

Excellent service and constant updates concerning your vehicle during the process, everything is identified at each stage of your service. Very professional vehicle during the process, everything is identified at each stage of your service. Very professional More

Commercial development service advisors are always helpful, and always have a great attitude and are pleasure to do business with. helpful, and always have a great attitude and are pleasure to do business with. More

I took my Ford F3. 50 to Gordie Boucher for recall work. They were very kind when I scheduled the appointment to take care of the issue. The staff in the service departm 50 to Gordie Boucher for recall work. They were very kind when I scheduled the appointment to take care of the issue. The staff in the service department are very kind and accommodating. They offered to take me home or back to my job if I didn’t have an alternative while they worked on it. More