Gordie Boucher Ford of Kenosha - Service Center

I have never experienced any problems with this dealership, and I seriously doubt that I will! I can honestly say that they have my undying loyalty!! dealership, and I seriously doubt that I will! I can honestly say that they have my undying loyalty!! More

Service writer was sure to have all info before making any false comments. This was greatly appreciated and very unusual as usually anything is said to just make the customer go away any false comments. This was greatly appreciated and very unusual as usually anything is said to just make the customer go away More

I came in for an oil Change. Always treated like a VIP. While I waited, I looked at the 2020 Escape with Tristen - again treated like a VIP. Love this Dealership While I waited, I looked at the 2020 Escape with Tristen - again treated like a VIP. Love this Dealership More

Currently requires two weeks to get in to the dealership, which is understanable given the times. They had the truck for 2 days. They did not call me with an update. I had to call to get it back literiall which is understanable given the times. They had the truck for 2 days. They did not call me with an update. I had to call to get it back literially an hour before they closed for the holidays. They Re-flashed the transmission and put dye in the coolant, took a picture of the broken fog lights. This suggests the truck just sat there. Told me to drive for a week or so the dye could cycle trhough and the transmission could recalibrate to my driving style. Sent the foglight images to Ford for warranty inquiry. It has been 3 working weeks, since I called to get my truck and no follow up from the dealership. I will now call them for next steps. More

they always treat me well and Bradford is always accommodating. I like the dealership much better than the car. iI have been in to see them more times than I would like but they have always been pr accommodating. I like the dealership much better than the car. iI have been in to see them more times than I would like but they have always been professional and helpful More

Everyone was friendly and made the chore of having a car serviced super easy. Upfront with pricing and let me know what coupons were available. Honest, good people. serviced super easy. Upfront with pricing and let me know what coupons were available. Honest, good people. More

I had a puncture of my tire and it was losing air, as one would expect from a puncture. I called to see if they fixed flats (though I had been meaning to replace the tires in question for a couple months now would expect from a puncture. I called to see if they fixed flats (though I had been meaning to replace the tires in question for a couple months now, I sought the cheaper option first despite knowing full well that it was past due to replace the tires). The service advisor was extremely helpful and accommodating (I’ve spent 7 years of my career working in a new car dealership from sales to sales management before leaving to return to college for a career change, so I understand how hard it is to squeeze someone in on the fly for any service much less at the end of the month). I’ve had multiple good experiences here but this one took the cake and absolutely earned this dealership my business when I look to trade-in my car in a year and a half or so. Great service. More

Great people polite friendly professional. Took care of the work needed to be done and informed me of recommended services. I have had no problem with this dealership from sales to service. the work needed to be done and informed me of recommended services. I have had no problem with this dealership from sales to service. More

Haley as always is the best. Belal and her do a great job with my truck as always. Comes back clean and ready to go! with my truck as always. Comes back clean and ready to go! More

Mike was very professional and took the time to listen to me. He showed genuine concern the my issue and ensured that my car was looked at thoroughly. I was very pleased with my service experience with Mike. me. He showed genuine concern the my issue and ensured that my car was looked at thoroughly. I was very pleased with my service experience with Mike. More