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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,198 Reviews
Call Service Center (262) 697-0700

1,198 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 07, 2025

Great customer service and always willing to take the time and help you. Would highly recommend Tristen C and Mike Y. More

by ASBETH17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tristen and Mike met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

March 07, 2025

Jessica is very helpful and seems to be very knowledgeable about the repairs on my vehicle. Quick turnaround which I really appreciate. More

by Explorer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

March 07, 2025

The dealership picked up the vehicle and checked everything told me the problem was gas that was to rich for the vehicle. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

March 06, 2025

All staff was friendly and helpful. Barb is a jewel. Very pleasant and sweet. Gorgeous new in building! More

by BIVES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to hear Barb provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

March 06, 2025

The new location is awesome and very customer friendly. The entire staff was friendly, professional , and courteous. That made getting my car serviced pleasurable! More

by PITNEYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

March 05, 2025

Always friendly ,service department are very helpful in explaining what is needed and no pressuring.sale dept is great More

by CLOSELINE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna was very nice too
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Mar 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 05, 2025

Barb was great. She is a great asset to your dealership. The staff was friendly and the building is beautiful. Barb should be recognized as a great and helpful emplo More

by Kennymeyer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you, Kenny, for the kind words for Barb and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

March 05, 2025

Thank you for a job well done the vehicle drop pickup and drop off is great! More

by billdick917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Bill, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

March 05, 2025

The repair is now completed. I did have to make two visits to get the repair done More

by HLUPA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Triston Castro
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Mar 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

March 04, 2025

Jessica was a pleasure to work with and Boucher Ford did a good job repaint my truck. More

by CHICKS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for Jessica and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

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