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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,287 Reviews

1,287 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 17, 2024

Best service ,fast, and always nice. A+++ would recommend to anyone who wants their truck fixed the first rime More

by Irishdan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleet team
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

The team was amazing especially Sal. He was extremely helpful. We will definitely work with him when we purchase our next vehicle. More

by dlrush7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

January 17, 2024

Work was completed when it was promised. Was kept informed on the progress and was explained to me what needed to be done. More

by graceffal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

Excellant customer service all around. I especially appreciated your new customer liason person. Great idea. More

by CARA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman service writer, customer care woman in waiting lounge
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

January 17, 2024

Karen and Rebecca have always been super helpful every time I have called and very professional. They should be recognized as outstanding professionals. More

by leszielsdorf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen and Rebecca
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 17, 2024

Mike has always taken great care and made sure everything is taken care of on my vehicle. The best part is he doesn’t try to lie to me or con me into parts and service I don’t need. I only deal with him be More

by AMYBEAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we are glad that Mike was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 17, 2024

I have been a customer of Boucher Ford for over 10 years. The service department has improved each year during this time period. I feel very confident in the service they provide. I trust their suggestion More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

January 17, 2024

Took my car in for recall work. Was never explained how long it would take. I had to reschedule. When I took it back they said 6 hours. They had my car for4 days. Leaving me no tran More

by Rileykari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no names
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

January 17, 2024

I have purchased 4 cars for my family and have had 3 or 4 other friends purchase vehicles from Kenosha Ford. We/they are always very impressed with Tristen and others, knowing that Tristen will take care of More

by rbcchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

January 17, 2024

Great service no hassles happy kind people and they picked up my car and brought it back same day. Now that’s service! More

by bodynut13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

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