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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,284 Reviews
Call Service Center (262) 697-0700

1,284 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 26, 2024

Understanding and easy to work with! Jessica was very easy to work with and very personable. She kept me informed and made it easy to understand what was going on with my car. More

by JESSICA.BEESLEY
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 30, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Jessica, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 26, 2024

It was a good experience and they guided me well Good Very nice experience Good More

by guptashivamkailash
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Jan 30, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

I was treated like i was a burden I felt uneasy It was not a good experience More

by DH5
Recommend Dealer
No
Employees Worked With
I won't come back
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Jan 30, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

Jan 30, 2024 -

DH5 responded

With the way that they treated me I will not be returning! There are other ford dealerships in the Midwest area I’m in the service business and I know it can be hepatic at times but you have to treat everybody the same even when you are having a bad day I won’t speak ill on any one person but my business meant nothing to your dealership so I will just take it as a life experience and move on.

January 24, 2024

Over phone quote with Bradford was about $100 cheaper so i wasn't happy about that also my appointment was for 10:30 and at 11:30 Bradford told me i would have to wait longer because it was lunch time. I to More

by GR8HOG66
Recommend Dealer
No
Employees Worked With
Bradford Titone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
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Jan 25, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

January 24, 2024

Came in for routine oil change. Scheduled online and service was quick. Happy with my experience More

by JULIEAROSSI
Recommend Dealer
Yes
Employees Worked With
Idk but they were great
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Jan 24, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Julie, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 24, 2024

All In all a great job Jessica in service department was very helpful 5 out 5 stars More

by hvac37
Recommend Dealer
Yes
Employees Worked With
I don't remember transmission guy name
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Jan 25, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we are lucky to have Jessica on our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2024

Amazing! Mike was exceptional and I appreciate all his help! Quick to call me back with any info I needed. More

by Chrisy425
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Report | Print
Jan 24, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Chrisy, we are glad that Mike was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 23, 2024

They're always amazing whenever I get my oil changed. Honest and hard working. Thank you guys! More

by Robert.nitz33
Recommend Dealer
Yes
Employees Worked With
Everyone at the fleet facility!
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Jan 24, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Robert, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2024

The dealership was very good to take care of me they were very nice and very hard to find the problem with my truck. More

by Frank Montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Frank, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 18, 2024

Could you look into my "life if the car warranty". I purchased it when I bought the car in 2017. In Burlington Wisconsin. I would like to have the repairs done I. Kenosha. More

by deblerdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can not remember his name. Sorry
Report | Print
Jan 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

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