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Gordie Boucher Ford of Kenosha - Service Center
Kenosha, WI
1,282 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,283 Reviews of Gordie Boucher Ford of Kenosha - Service Center
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March 18, 2024
Asked about a roof rack that was loose. Told it needed adhesive and they don't do that- go to a body shop. Found a 2021 notice of this problem and the fix. I will find a body shop that I ca Told it needed adhesive and they don't do that- go to a body shop. Found a 2021 notice of this problem and the fix. I will find a body shop that I can have more trust in. More
by JBISHOP13
Verified CustomerEmployees Worked With
Service
March 15, 2024
The work on my vehicle was done well, exactly as planned and on time. Staff was friendly, helpful, and kept me informed. Very good experience. and on time. Staff was friendly, helpful, and kept me informed. Very good experience. More
by nicolettemweber
March 14, 2024
I was forced to go home and return to Boucheron with my invoice that had written credit notes for credit due me. Boucheron shud have had the credit notes in their system. By requiring me to bring in the cr invoice that had written credit notes for credit due me. Boucheron shud have had the credit notes in their system. By requiring me to bring in the credit notes it appeared Boucheron didn't trust my word regarding the credit. I've been coming to Boucheron for many years. I felt as is Boucheron was questioning my integrity. I don't normally complain. More
by SBFMJF
March 12, 2024
Maintenance work Karen and Rebecca got my company vehicle in for routine maintenance quickly, made sure the work was done quickly and were always pleasant and professional. in for routine maintenance quickly, made sure the work was done quickly and were always pleasant and professional. More
by Firedog5800
Employees Worked With
Karen and Rebecca
March 11, 2024
Always a pleasure to have your questions answered and be in and out in a timely fashion! in and out in a timely fashion! More
by kimdekanich
March 11, 2024
Talk to him last week about a check engine light that wasn't properly taken care of. He said he would get back with me and never heard back. wasn't properly taken care of. He said he would get back with me and never heard back. More
by chad.george1
Employees Worked With
Service manager
March 11, 2024
I am very happy with the service from you Picking up and dropping off the car is the best. The work that was done in my car come out nice. dropping off the car is the best. The work that was done in my car come out nice. More
by CYNTHIA_SALLEE
March 09, 2024
Had my service scheduled for a remote start they had not ordered the parts required for the service and at times it was difficult to reach someone regarding when my services might be completed. ordered the parts required for the service and at times it was difficult to reach someone regarding when my services might be completed. More
by Mz.tootie96
March 09, 2024
Always great experience with Gordie, no complaints Highly recommend them for all your Ford needs especially the pick up/ drop off service. recommend them for all your Ford needs especially the pick up/ drop off service. More
by PEASTMAN0
March 08, 2024
It was a great experience! ! Bradford made sure that my car was well taken care of. Thank you!! ! Bradford made sure that my car was well taken care of. Thank you!! More
by Tlugarte_22
