Gordie Boucher Ford of Kenosha - Service Center

Cory was great and kept me informed the whole time I waited. The waiting room was very nice and all the staff was very friendly waited. The waiting room was very nice and all the staff was very friendly More

The dealership and the representative were very helpful with working with me through my issues. They communicated well. They were friendly and courteous beyond expectations. with working with me through my issues. They communicated well. They were friendly and courteous beyond expectations. More

I had a really good experience. Answered a ton of my questions and spent the time. Considering all that is going on there with the move it is appreciated. Answered a ton of my questions and spent the time. Considering all that is going on there with the move it is appreciated. More

Bradford provided excellent customer service! Informative and easy to talk too. I will definitely be back because of him Informative and easy to talk too. I will definitely be back because of him More

Nice clean dealership and the employees are very friendly and helpful. State of the art service facility. and helpful. State of the art service facility. More

Overall, pretty good. Just was a little disappointed with the transmission service price miscommunication. I was told over the phone 299.95 was the price, and I could use Just was a little disappointed with the transmission service price miscommunication. I was told over the phone 299.95 was the price, and I could use two coupons at once 15% off for transmission service and one was for the works package. But then when I checked out they said you cannot use a coupon on top of the 299.95 price since it's already a special. That's all fine and everything if that would have been communicated to me prior when I called. More

Very professional. Mechanic explained problem with corrective measure taken. Dealership new and very clean throughout. Mechanic explained problem with corrective measure taken. Dealership new and very clean throughout. More

Noticed water dripping from overhead sunroof controls onto the phone charger pad, called the service department and they moved mountains to get my wife’s Expedition in and also provide a loaner!!! Had it onto the phone charger pad, called the service department and they moved mountains to get my wife’s Expedition in and also provide a loaner!!! Had it back the next day!! Superb service way beyond anything I have every experienced!! More

Did a fantastic time taking the time and explaining everything they was going on and what was needed. everything they was going on and what was needed. More

Everyone at the dealership was very friendly and helpful. The video that I received gave me confidence that my car was well taken care of and there are no existing problems that need to be addressed. The video that I received gave me confidence that my car was well taken care of and there are no existing problems that need to be addressed. More