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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,135 Reviews

1,135 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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February 01, 2025

I had the oil changed and tires rotated. All was completed on time and was correctly done. More

by Dsandy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

January 31, 2025

Quick reliable service, was able to get me In the same day for a full service oil change More

by STEVENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

January 31, 2025

Amazing service and hospitality never been to such a great dealership before in my life! More

by NATHAN.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Gordie Boucher Ford of Kenosha responded

Thanks, Nathan, for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

January 29, 2025

Spent $900 to repair my ford focus and still had the same problem. Brought it back in and they said I needed a new wire harness and would cost another $300. She said she would order it and call me. She never More

by tuffy53405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Beesley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Belal Barakat Service Manager 262-697-0700

January 27, 2025

Service completed in very timely manner and no high pressure for extras!!!! Friendly service writer with excellent communications! More

by yorgenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

January 27, 2025

Everyone was pleasant Elijah was very helpful knowledgeable efficient covered everything I was in and out of there very quickly More

by ctonme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

January 23, 2025

I had a great experience bringing my truck here for an oil change. Not only was the waiting area comfortable, but they had a great selection of drinks and snacks. Cory was also great to work with, letting More

by amber_smith_846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us, Amber. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

January 18, 2025

Have always been great to work with, they sent someone to pickup my car and returned it when they were finished l More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you, Paul, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

January 16, 2025

I was welcomed and dealt with immediately when I entered. And the repaired was done very quickly. Things couldn’t have gone better. More

by DEL_MCALLISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cory met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

January 10, 2025

I go to them for everything with my ford ecosport and ranger. This was the first time I had to deal with a recall fix. My entire engine had to be replaced and it was super easy and stress free experience More

by STEVEN COON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Steven, for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700