Gordie Boucher Ford of Kenosha - Service Center

The new location is awesome and very customer friendly. The entire staff was friendly, professional , and courteous. That made getting my car serviced pleasurable! The entire staff was friendly, professional , and courteous. That made getting my car serviced pleasurable! More

Thank you for a job well done the vehicle drop pickup and drop off is great! drop off is great! More

Always friendly ,service department are very helpful in explaining what is needed and no pressuring.sale dept is great explaining what is needed and no pressuring.sale dept is great More

Barb was great. She is a great asset to your dealership. The staff was friendly and the building is beautiful. Barb should be recognized as a great and helpful emplo She is a great asset to your dealership. The staff was friendly and the building is beautiful. Barb should be recognized as a great and helpful employee who goes above and beyond. Great job Barb Thank you More

The repair is now completed. I did have to make two visits to get the repair done I did have to make two visits to get the repair done More

Very accommodating, honest, friendly and thorough. Would highly recommend them to all family and friends Would highly recommend them to all family and friends More

Jessica was a pleasure to work with and Boucher Ford did a good job repaint my truck. a good job repaint my truck. More

Techs and Staff are so excellent to work with. Karen in service is a pleasure to work with and excellent on communicating issues and delivery times for vehicles. Would highly recommend taking your Karen in service is a pleasure to work with and excellent on communicating issues and delivery times for vehicles. Would highly recommend taking your vehicle to Boucher Ford of Kenosha. More

100% satisfied, great communication, excellent work, delivered as promised, excellent customer service. Friendly and took care of me. delivered as promised, excellent customer service. Friendly and took care of me. More

I had a terrible experience with the service center at Boucher. I asked from the beginning if I could have a loaner car, while they kept my car for repair, I was told no. I then said if I drop it off on a Boucher. I asked from the beginning if I could have a loaner car, while they kept my car for repair, I was told no. I then said if I drop it off on a Friday I would need it back by Monday because I had 2 jobs and had to make special arrangements. They said it would be done on Monday. No one called Monday until I started calling in the afternoon. They then told me it wasn’t done around 3 pm I said you told me it would be and I have to go from one job to another. Apparently they work with a 3rd party body shop that they were supposed to bring my car by on Friday. Little did they know I checked my cars GPS from my phone all weekend and my car never left Boucher until Monday morning to get worked on. I called to speak to the manager and he tried to lie and tell me the car was picked up Saturday, untrue according to the GPS. They then tried getting a loaner car which took forever, needless to say I lost an hour of pay by the time they brought me a rental car. More