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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,272 Reviews

1,272 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 12, 2025

Bradford Titone is an EXCELLENT Service Manager! !! He works together with the technicians to always ensures we are informed and satisfied with whatever our vehicles need to keep running smoothly and More

by HARNZSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad Brad was able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

March 11, 2025

The service writer Micheal Yeager is the best in the business, always follows thruogh with information More

by Pcmorgan9149coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michjael and our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

March 10, 2025

Could not be happier with the service they provided. Mike was great on keeping me informed throughout the whole process! More

by Matthew reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Gordie Boucher Ford of Kenosha responded

Matthew, Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

March 08, 2025

Exceptional service on my 2021 Bronco. The video service summary was great. Discounted oil change was a great value. More

by jtippman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Gordie Boucher Ford of Kenosha responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 07, 2025

Great customer service and always willing to take the time and help you. Would highly recommend Tristen C and Mike Y. More

by ASBETH17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tristen and Mike met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

March 07, 2025

Jessica is very helpful and seems to be very knowledgeable about the repairs on my vehicle. Quick turnaround which I really appreciate. More

by Explorer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

March 07, 2025

The dealership picked up the vehicle and checked everything told me the problem was gas that was to rich for the vehicle. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

March 06, 2025

All staff was friendly and helpful. Barb is a jewel. Very pleasant and sweet. Gorgeous new in building! More

by BIVES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to hear Barb provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

March 06, 2025

The new location is awesome and very customer friendly. The entire staff was friendly, professional , and courteous. That made getting my car serviced pleasurable! More

by PITNEYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

March 05, 2025

Always friendly ,service department are very helpful in explaining what is needed and no pressuring.sale dept is great More

by CLOSELINE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna was very nice too
Mar 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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