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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,275 Reviews

1,276 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 21, 2020

getting recalls taken care of. Good job just wished my truck got washed after service. Every other dealer after doing service washes the vehicle its important to me. Maybe next time More

by WPAGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention. We set a high standard for our customer satisfaction and your visit should have not been an exception. If you would like to discuss this further, please contact us at 262-697-0700.

January 21, 2020

Dropped off for Service work Had to re-schedule due to weather, was able to schedule service for 2 days later which I was happy about. Service was completed in a timely manner. More

by TRACY.HARRIS
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, Tracy!

January 21, 2020

I dropped off my truck for an interior detail job. The checkin was easy and the truck was done on time. Interior was cleaned and refreshed as promised. More

by DCIMER
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

January 20, 2020

30k mile check up Service center was great to work with. Did not have to wait to long and everything is good. Got recommendations on further service to keep my car in g More

by CHRIS_LOUGHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for leaving this wonderful review about our Service Department! We are so glad they were able to take care of all your vehicle needs!

January 20, 2020

Service Great Service, Every Thing Was Done In A Timely Mater. Would Recommend Gordie Boucher Ford To All My Friends. I Have Other Ford Dealers I Would Not G More

by TOM.JAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing this review with us, Tom!

January 20, 2020

Pleased as always I came in for my usual "The Works" service, and had a tire in need of repair. I received quick and courteous service from Danny Rivera (a new guy), bu More

by ronmarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Here at Boucher, we put customer satisfaction and experience as a top priority and this review reaffirms the hard work we do every day!

January 19, 2020

The appointment was made with ease. The issue (recall) was evaluated. The service dept will call when the parts come in. I also had a question about the Syncing of of my phone with the vehicle. Service p More

by JEFF
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

We are happy your service visit at Boucher went smoothly, Jeff!

January 19, 2020

Service was quick and efficient! Everyone I worked with made sure I was being taken care of and I appreciate good service. Thanks Boucher!!!!! xoxo More

by char
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Cooper, Donnie Thomas, Joshiwa Allen, Martin Alessi, Ricky Higgins, Danny Rivera
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

It was our pleasure, Char!

January 17, 2020

Service rep was know how to describes what’s I need and know for now and future. I could understand current conditions of my car after his full explanations. Great service and thanks. More

by BYUNGHAN1
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are happy we could make your experience a positive one!

January 16, 2020

Scheduled Maintenance I called for an appointment and was scheduled for the next day. That's quick. I pulled in for my appointment and was taken care of immediately. I rela More

by MBEEMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we were able to provide you with quality service and snacks! We hope to see you again!

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