Gordie Boucher Ford of Kenosha - Service Center

overcharge they replace the battery but didn't reset the keys or the light on the dash and billed me for a elec check up which I don't think I should have too they replace the battery but didn't reset the keys or the light on the dash and billed me for a elec check up which I don't think I should have too pay. I call them about it but they would not call me back I don't think that's right They didn't finish the set up I was told the manager would call me be he didn't that was a couple weeks ago I now have the names of the 2 service Advisors who took care of my car they are 1354 Danny Rivera first he toll me the car was ready with the new battery . when I started the car the dash lite came on telling me too replace the battery. I made 4 more stops before I got home. every time I either shut the car of or started it the dash lite came on and too replace the battery. I call the ford they said too bring it back the next day they would check it out The 2 nd Advisor was 1286 Michael L Yager he found out the set up for the battery was not complied and finished right. and the first time they never ask me too bring the two sets of keys in too be check out. after it was done they bill me for a elec check up of $136.00 I don't think I should have too pay because the work was not finished the first time right. They said the service manager wood call me . After a couple of days I call him the telephone said he was on another line or away from his desk leave a # and he would call me back too this day I have never heard from him or anyone at the garage. . More

Great People Wonderful Service I had wonderful service. Always a very pleasant experience when I come here. People are great very courteous. Always very clean shop. & Showroom. Than I had wonderful service. Always a very pleasant experience when I come here. People are great very courteous. Always very clean shop. & Showroom. Thanks to all. More

Great Service Department! My car was in and out fast for service! Everyone was so helpful and friendly. Definitely recommend Gordie Boucher Ford of Kenosha to my friends! My car was in and out fast for service! Everyone was so helpful and friendly. Definitely recommend Gordie Boucher Ford of Kenosha to my friends! More

Great Service I would not hesitate to purchase another vehicle from Boucher. The service from the free oil changes overall vehicle maintenance is excellent. i woul I would not hesitate to purchase another vehicle from Boucher. The service from the free oil changes overall vehicle maintenance is excellent. i would recommend. More

Oil change Great complete oil change, tire rotation, fluid fill-up.. Only trouble— there was no fluid. Had to make a return trip. Otherwise perfect, and reasonab Great complete oil change, tire rotation, fluid fill-up.. Only trouble— there was no fluid. Had to make a return trip. Otherwise perfect, and reasonable price with coupon. More

Bradford Titone is outstanding Bradford Titone in Service is outstanding. He explains everything to you when your vehicle is ready for pick-up. He is friendly and knowledgeable. Loo Bradford Titone in Service is outstanding. He explains everything to you when your vehicle is ready for pick-up. He is friendly and knowledgeable. Looking forward to my next service appointment. More

Electrical When I brought the vehicle in every light on the information dasy were lite up like a Christmas tree. They localized the problem and ordered the part When I brought the vehicle in every light on the information dasy were lite up like a Christmas tree. They localized the problem and ordered the part, this particular part was not carried in stock so I was given a loner vehicle until the part was put in. The service department kept me abreast of my parts arrival. More

Great job. As always I was treated like family! I was told up front how long it would take to service my vehicle and it was done faster. As always I was treated like family! I was told up front how long it would take to service my vehicle and it was done faster. More

Great dealership Great sales staff. Very helpful and polite. No high pressure to buy. Service staff very friendly and always do a great job. Highly recommend this deal Great sales staff. Very helpful and polite. No high pressure to buy. Service staff very friendly and always do a great job. Highly recommend this dealership. More