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Gordie Boucher Ford of Kenosha - Service Center
Kenosha, WI
1,135 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,135 Reviews of Gordie Boucher Ford of Kenosha - Service Center
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December 12, 2019
New vehicle issues cannot be not addressed Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids w Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids were not topped off. More
by Answerwi
Verified CustomerEmployees Worked With
Gordie Boucher
December 11, 2019
Quick and Knowledgeable The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderf The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderful experience as well. I will continue to use them for future needs and would recommend them to anyone looking to purchase a car. More
by VB_GIRL_03
Employees Worked With
Service Dept
December 10, 2019
Oil change Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons provided More
by Malloryivy
Employees Worked With
Sanford
December 06, 2019
Great Customer Service and speedy results I live in Racine and thought I should just go to the Ford dealership here instead of all The way in Kenosha. But I stuck with what I knew. They alway I live in Racine and thought I should just go to the Ford dealership here instead of all The way in Kenosha. But I stuck with what I knew. They always treat me with great customer service and make me feel so welcome even for just my routine oil change. More
by JRONESLEE0601
Employees Worked With
Don’t recall but it was all service
December 05, 2019
There was some initial difficulty with suppliers — which delayed repairs — but Bradford worked diligently, maintained good contact and made sure the repairs were done correctly. delayed repairs — but Bradford worked diligently, maintained good contact and made sure the repairs were done correctly. More
by jmain
November 28, 2019
30,000 Made an appointment to have my 30,000 mile checkup. The date and time were made I brought my car in they promptly took my vehicle at the designated ti Made an appointment to have my 30,000 mile checkup. The date and time were made I brought my car in they promptly took my vehicle at the designated time and gave me a estimate of time it was going to be looked at. The vehicle was done in the estimated time frame. The service rep was polite and helpful with my vehicle information and the technician was thorough in his report of all points of the service provided at this time. More
by JACQUES_VAN_LANDUYT
Employees Worked With
November 28, 2019
Great service Service on my Jeep was completed in a timely manner. I will always have my vehicles serviced here even though they not Fords or purchased from Gordie Service on my Jeep was completed in a timely manner. I will always have my vehicles serviced here even though they not Fords or purchased from Gordie Boucher Ford of Kenosha. More
by WACSAC1
Employees Worked With
David
November 27, 2019
Pleasant service experience From checking in my vehicle for service and being given an approximate time to getting it completed, which was accurate, it was a pleasant experience. From checking in my vehicle for service and being given an approximate time to getting it completed, which was accurate, it was a pleasant experience. All employees I dealt with were friendly and seemed knowledgeable. Waiting area was clean, free wifi and coffee with cookies. More
by PLEASANT5255
Employees Worked With
Sanford McLaughlin
November 27, 2019
Very professional, and helpful. I have found that Gordie Boucher has always gone out of their way to make sure I am a happy camper when I have my vehicles serviced there. They also p I have found that Gordie Boucher has always gone out of their way to make sure I am a happy camper when I have my vehicles serviced there. They also phone me to see if everything is still working smooth. I am extremely satisfied going there and trust their judgement on what needs to be repaired. More
by BUDDHA1120
Employees Worked With
Donnie Thomas
November 27, 2019
Great service I brought in for a seat issue recall. They were quick to diagnose there was no issues after inspection. They were quick and thorough. Great service. I brought in for a seat issue recall. They were quick to diagnose there was no issues after inspection. They were quick and thorough. Great service. More
by JOEYGRIPS01
Employees Worked With
Bradford Titone, Donnie Thomas
