Gordie Boucher Ford of Kenosha - Service Center

Quick turnaround Brought my car in for oil change and multi point inspection and was out quicker than expected, as they seemed pretty busy. Danny Rivera was courteous Brought my car in for oil change and multi point inspection and was out quicker than expected, as they seemed pretty busy. Danny Rivera was courteous and helpful. More

More hours needed My opinion is this dealership has moved up in ratings but I wish they would service vehicles later into the day. Most people work during the day and My opinion is this dealership has moved up in ratings but I wish they would service vehicles later into the day. Most people work during the day and we need a time that is conducive to OUR needs, the consumer the ones that pay your bills. More

thankyou Rick Higgins Rick goes out of his way to bring me a loaner vehicle and bring my truck in to have it serviced and then brings it back to me that evening, nobody I k Rick goes out of his way to bring me a loaner vehicle and bring my truck in to have it serviced and then brings it back to me that evening, nobody I know does that for his customer, Rick is the reason I bought my truck from you , thankyou Rick More

Absolutely terrible repair service The service person at the check in desk has been great to work with. Have no idea who worked on my truck or if they even did for the two days it was t The service person at the check in desk has been great to work with. Have no idea who worked on my truck or if they even did for the two days it was there. The right rear door that wouldn't open was why I brought it in and was not repaired. They suggested the 60,000 mile service ($700) which I did and included an oil change which the finished work order said was done. However the oil change sticker in the top left corner of the windshield was not changed. Makes me wonder what if anything was done for 700 dollars... Going back again Monday.... More

New vehicle issues cannot be not addressed Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids w Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids were not topped off. More

Quick and Knowledgeable The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderf The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderful experience as well. I will continue to use them for future needs and would recommend them to anyone looking to purchase a car. More

Oil change Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons provided More

Great Customer Service and speedy results I live in Racine and thought I should just go to the Ford dealership here instead of all The way in Kenosha. But I stuck with what I knew. They alway I live in Racine and thought I should just go to the Ford dealership here instead of all The way in Kenosha. But I stuck with what I knew. They always treat me with great customer service and make me feel so welcome even for just my routine oil change. More

There was some initial difficulty with suppliers — which delayed repairs — but Bradford worked diligently, maintained good contact and made sure the repairs were done correctly. delayed repairs — but Bradford worked diligently, maintained good contact and made sure the repairs were done correctly. More