Gordie Boucher Ford of Kenosha - Service Center

The staff is always very friendly and willing to listen to any concerns you might have. Thanks for helping to keep my car on the road. to any concerns you might have. Thanks for helping to keep my car on the road. More

Scheduling ease You can make general appointments on line which is very convenient and you can get one relatively quick. The staff was courteous and friendly. They al You can make general appointments on line which is very convenient and you can get one relatively quick. The staff was courteous and friendly. They also are very accommodating when trying to make appointments for other services. More

Good service They were thorough and professional and applied every coupon they could to keep the cost down. There was one issue they couldn't solve but overall a They were thorough and professional and applied every coupon they could to keep the cost down. There was one issue they couldn't solve but overall a good experience. More

Great Service Writer Treated very well by service writer. Everything handled well and explained very well. Good to see a ford dealer with better service than my BMW dealer Treated very well by service writer. Everything handled well and explained very well. Good to see a ford dealer with better service than my BMW dealer. Good work. More

TIre Replacement Danny took care of it and it was ready when he said it would be. The only thing that would have made it perfect was if the tire would had been stock. Danny took care of it and it was ready when he said it would be. The only thing that would have made it perfect was if the tire would had been stock. More

Fast service They were really quick at doing an oil change, tire rotation, doing recall on engine heater. They said they did an update to fix the bad shifting but They were really quick at doing an oil change, tire rotation, doing recall on engine heater. They said they did an update to fix the bad shifting but now it is worse. Need to bring it back in to try something else. Obviously the update didn't fix it. Bradford told me to just call to bring it back if the update doesn't do it. More

Tune up Michael was very professional and great to work with, he made sure a technician that had done this service previously was available and worked with my Michael was very professional and great to work with, he made sure a technician that had done this service previously was available and worked with my schedule. The work was done ahead of our expected time frame and at a reasonable rate. More

missing hubcap Mike Yager was nice and professional but when we returned because of a missing hubcap the service and sales staff were rude and completely unhelpful Mike Yager was nice and professional but when we returned because of a missing hubcap the service and sales staff were rude and completely unhelpful More

Service Review The reason for using Gordie Boucher is the outstanding product knowledge of their mechanics. They are fully trained in the latest service tech applica The reason for using Gordie Boucher is the outstanding product knowledge of their mechanics. They are fully trained in the latest service tech applications to provide fast response to a customer's needs and get that customer back on the road. More

Great service and the staff is really helpful and friendly. They dropped me off at a store while they serviced my vehicle. They picked me up when it was ready. The and the staff is really helpful and friendly. They dropped me off at a store while they serviced my vehicle. They picked me up when it was ready. They were so quick and efficient. More