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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,080 Reviews

1,080 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 23, 2020

I've worked with Danny Rivera and he did an amazing job helping me through the process of getting my far fixed and making sure that I had everything I needed for the car as well, also he was able to answer More

by Moore.34kayla77
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Jan 27, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your positive and informative experience with Danny at our dealership, Kayla!

January 23, 2020

Danny was a help but terrible experience and info given from serviceDanny was just the messenger not his fault not sure if going to return More

by KALEYRAE13
Recommend Dealer
No
Employees Worked With
Danny Rivera
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Kaley, we are very disappointed about any frustrations we have caused you. When you have the opportunity, please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can discuss things further and make things right. We hope to hear from you soon.

January 22, 2020

Friendly and prompt service. Danny went over service done and possible future services to be done. Very pleased with your services. Will be back again. More

by JSERZANT
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing this review! We look forward to seeing you again in the future!

January 21, 2020

I dropped off my truck for an interior detail job. The checkin was easy and the truck was done on time. Interior was cleaned and refreshed as promised. More

by DCIMER
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

January 21, 2020

Oil Change It was easy to check in and the oil change was completed before I realized it. Scheduling on-line was easy to select the date and time. More

by graceffal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! It is very helpful to know your online service scheduling was east and efficient!

January 21, 2020

Dropped off for Service work Had to re-schedule due to weather, was able to schedule service for 2 days later which I was happy about. Service was completed in a timely manner. More

by TRACY.HARRIS
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, Tracy!

January 21, 2020

getting recalls taken care of. Good job just wished my truck got washed after service. Every other dealer after doing service washes the vehicle its important to me. Maybe next time More

by WPAGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention. We set a high standard for our customer satisfaction and your visit should have not been an exception. If you would like to discuss this further, please contact us at 262-697-0700.

January 20, 2020

30k mile check up Service center was great to work with. Did not have to wait to long and everything is good. Got recommendations on further service to keep my car in g More

by CHRIS_LOUGHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for leaving this wonderful review about our Service Department! We are so glad they were able to take care of all your vehicle needs!

January 20, 2020

Pleased as always I came in for my usual "The Works" service, and had a tire in need of repair. I received quick and courteous service from Danny Rivera (a new guy), bu More

by ronmarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Here at Boucher, we put customer satisfaction and experience as a top priority and this review reaffirms the hard work we do every day!

January 20, 2020

Service Great Service, Every Thing Was Done In A Timely Mater. Would Recommend Gordie Boucher Ford To All My Friends. I Have Other Ford Dealers I Would Not G More

by TOM.JAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing this review with us, Tom!

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