Gordie Boucher Ford of Kenosha - Service Center
Kenosha, WI
1,268 Reviews of Gordie Boucher Ford of Kenosha - Service Center
Tech Advisor seemed to forget about my car, had it 6 days work completed last day. I called twice to check in as I was out of town. The last time I called was in Monday 6/2 and he stated he would call back t work completed last day. I called twice to check in as I was out of town. The last time I called was in Monday 6/2 and he stated he would call back to confirm my vehicle would be ready for me to pick up the next day and he did not call back. The work was completed and issue solved. More
I have always been treated well. You had my car for 2 months and within that time, Ford supplied me with a vehicle and kept me very informed. ?? You had my car for 2 months and within that time, Ford supplied me with a vehicle and kept me very informed. ?? More
It was a wonderful new facility love the attentive service. Everyone did a great job. service. Everyone did a great job. More
Very happy with new facility. Bradford is very helpful and kept me informed on my recent service. Bradford is very helpful and kept me informed on my recent service. More
Just purchased my 4th vehicle from them. I won’t go anywhere for my vehicle needs. I won’t go anywhere for my vehicle needs. More
Bradford was very friendly and kept me informed on the progress of my car while at the dealership. progress of my car while at the dealership. More
Prompt service. Always communicate well about the service performed and time it will take to complete the required work. Always communicate well about the service performed and time it will take to complete the required work. More
Great service, as always! Greatly appreciate their attention to detail and care for customers and their vehicles. Nice waiting area. Greatly appreciate their attention to detail and care for customers and their vehicles. Nice waiting area. More
The absolute best customer service I’ve ever experienced in any industry, Cory got me in and out for my oil change and even gave me a big goodie bag full of sweet treats. Amazing dealership and loving staff in any industry, Cory got me in and out for my oil change and even gave me a big goodie bag full of sweet treats. Amazing dealership and loving staff More
Recap: When I say this dealership has went above and beyond....They have far exceeded my expectations. The rapid response to my tire pressure sensor issue was immediately responded to within minutes of beyond....They have far exceeded my expectations. The rapid response to my tire pressure sensor issue was immediately responded to within minutes of my last review. My vehicle was picked up this morning by their amazingly convenient and friendly valet car service! I was notified via text and phone that my vehicle made it safely to their facility and was reassured that my truck will be properly repaired. In this day and age great communication and customer service is hard to come by.... but not at Gordie Boucher Ford it is greatly appreciated. Thank you Cory and the entire service team for your diligence... and thank you for your service. More