Gordie Boucher Ford Lincoln of West Bend

I was looking to upgrade to a new vehicle because my husband and I are planning on retiring in 3 years and wanted something that would be reliable for us to take trips with and still give us 4 WD and go husband and I are planning on retiring in 3 years and wanted something that would be reliable for us to take trips with and still give us 4 WD and good gas mileage. We choose a Ford Escape because of the hands free tail gate lift and keyless start and entry. We had to opportunity to work with Raymond Cyrus who took the extra time to understand what I wanted on this Escape. He was easy to talk too and work with. After we got our Escape he also showed us all the features it has and how they work. I would recommend this dealer to all my friends and then some. More

We were very pleased with Frank and any issues that came up were promptly resolved. I would gladly recommend Frank Balderston and Gordie Boucher Ford. We looked all over for our dream car and they had what up were promptly resolved. I would gladly recommend Frank Balderston and Gordie Boucher Ford. We looked all over for our dream car and they had what we wanted. Very good selection of vehicles. Thanks Larry and Karen Verriden More

Troy was very professional and considerate of our time and budget. At no point did I ever feel I was pressured into a vehicle I did not want, nor a deal that I didn't believe was fair. When the decision and budget. At no point did I ever feel I was pressured into a vehicle I did not want, nor a deal that I didn't believe was fair. When the decision was made to purchase a 2013 Ford Focus S, the process was smooth and everything was explained in detail. Upon delivery of the vehicle, it was clean, full of fuel and Troy explained all the details of the car. Car buying IS stressful regardless where you go, but Troy and the entire Dealership made the process much easier and a comfortable experience. More

Eugene Sanchez is a great salesman. He always tries to make you comfortable and wants you to be happy with your purchase. Get a good deal at Gordie Boucher----See Eugene Sanchez! make you comfortable and wants you to be happy with your purchase. Get a good deal at Gordie Boucher----See Eugene Sanchez! More

Dave and Tim went above and beyond searching for the exact perfect cars that we were looking for....thank you very much. Awesome customer service!! exact perfect cars that we were looking for....thank you very much. Awesome customer service!! More

my wifes and my experience with the whole gordy group has been great they were very helpful with getting us hooked up with a almost new used 2012 escape been great they were very helpful with getting us hooked up with a almost new used 2012 escape More

Prior to test driving the Explorer, I had my mind fairly set on an Acadia. I did a lot of research online and drove an Acadia and loved it. However, I still wanted to ensure I ruled out the explorer. I w set on an Acadia. I did a lot of research online and drove an Acadia and loved it. However, I still wanted to ensure I ruled out the explorer. I was a little taken aback when I couldn't find a 2012, as that's the year I was looking at with the Acadia in hopes of getting a fair price. I ended up at Gordie Boucher in West Bend after finding an interesting Explorer online. Tom called me right away and we set up an appt. When I arrived (a day early) he set me up with Jon Caves. Jon took us on a test drive of the explorer and explained it in great detail. I left that evening, extremely intrigued with the Explorer. To be fair, I drove the Acadia again the next day. It didn't even compare. I was able to get the seat up much higher in the Explorer-nice for short people. And the amenities and services offered in the XLT Explorer are better than the Denali Acadia. The Acadia was more expensive and offered less. I called Jon and left a message to see if he could find me a certain color Explorer. He did a great job and called me immediately when he found out one had been delivered that day. I checked it out and bought a 2013 with 3.5 miles on it. The price they offered for my Pacifica was very fair and the discount for the military was great. Jon was honest, upfront, and very accomodating. He worked hard for our sale. In fact, all the staff was great and very friendly. The woman at the front desk was telling us about her mom's Explorer and how much she loved it. And Tim, the finance guy, was very friendly and helpful. He got us a great interest rate and worked hard for us as well. I've never purchased a brand new vehicle before, and expected it to be much worse than it was. Overall, it was an extremely pleasant experience and would highly recommend the Gordie Boucher Ford dealership in West Bend. More

troy was very helpful with all my questions,he worked hard to get the right kind of vehicle i wanted,it took a little longer but the end results were great!! hard to get the right kind of vehicle i wanted,it took a little longer but the end results were great!! More

John was the first salesman that was helpful but not John was the first salesman that was helpful but not pushie. He seemed like he truly cared about what I wanted and explained every question I had in John was the first salesman that was helpful but not pushie. He seemed like he truly cared about what I wanted and explained every question I had in details that my husband Rodney and I could understand. When the car I tried out got sold before we could get back with our car he went out of his way to find one exactly like it. More

The service from every team member was outstanding. Their patience and understanding of my unusual situation was above and beyond anything I would have expected. Their patience and understanding of my unusual situation was above and beyond anything I would have expected. More