
Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Ford Escape Worked with Andrew Conner they didn't have the exact car we were looking for but he was able to bring one up from a different dealership. Andrew was v Worked with Andrew Conner they didn't have the exact car we were looking for but he was able to bring one up from a different dealership. Andrew was very helpful. More
First experience My wife and I had never been to the dealership before we purchased our vehicle. However, they treated us as if we had been there a 100 times before. T My wife and I had never been to the dealership before we purchased our vehicle. However, they treated us as if we had been there a 100 times before. They gave me a great trade in value for my old truck and help us with the purchase of our new truck. Would definitely go back. More
Went in to look at a mustang Went in to ask for help to test drive a mustang ,I met Eugene Sanchez, he was a pleasure to work with.we discussed different down payments on vehicle Went in to ask for help to test drive a mustang ,I met Eugene Sanchez, he was a pleasure to work with.we discussed different down payments on vehicle ,he assisted me with all my questions.he introduced me to young lady finance and the rest all went smooth ,was a good experience for me.i bought the mustang and I just love it ,thanks Eugene for following me home with car,for I had to drive my truck home .. More
Gteg is Awesome! !! We were looking for a truck with an 8 foot bed. Greg showed us the Ford F150. He was calm, informative, and we sensed that he really cared about us, We were looking for a truck with an 8 foot bed. Greg showed us the Ford F150. He was calm, informative, and we sensed that he really cared about us, our needs, concerns. Greg really went the extra mile, ... 10 miles! Even though we went back and forth he was always willing to go to bat for us and help us get to where we needed to be. Greg is extremely personable and a pleasure to work with! More
Service above and beyond by Kim Gonzales, Service Advisor Kim Gonzales, Service Advisor, went above and beyond my expectations when I had a problem with my backup camera failing to function at times. Whenev Kim Gonzales, Service Advisor, went above and beyond my expectations when I had a problem with my backup camera failing to function at times. Whenever I bought my 2015 Lincoln Mkc into Service Department the camera was functioning and service technicians couldn't find anything wrong with it. Kim initiated a follow up call to me a few weeks after I had the camera checked for the third time. I told her it continued to quit working intermittently, usually when I needed it the most, which was a frustration for me. She then ordered a new camera and called to let me know that it would be in and scheduled a service appointment for the next week. It is so nice to have the new camera working. Kim took the initiative in ordering the camera for my car without my having to ask to have it replaced. I am 200% satisfied thanks to Kim!! More
Good experience Was looking for a special configuration and Ben found it, went and got it the next day . Provided a great experience and a good price. Was looking for a special configuration and Ben found it, went and got it the next day . Provided a great experience and a good price. More
Above and Beyond I wanted a specific mkz which was not anywhere close. They actually put a person on a flight to Nebraska to pick up the car I wanted and drive it back I wanted a specific mkz which was not anywhere close. They actually put a person on a flight to Nebraska to pick up the car I wanted and drive it back the very next day! Thanks Amanda and Dave. More
Friendly and helpful staff. Best car buying experience ever. From the test drive to the actual delivery of my new car, everything was great! Gregg was fantastic and I didn't feel Best car buying experience ever. From the test drive to the actual delivery of my new car, everything was great! Gregg was fantastic and I didn't feel any pressure to buy. Rebecca in the finance department was awesome! She went above and beyond for me, which was greatly appreciated! Thank you. More
Long term customer I have been a Boucher customer for more than 20 years. My family has purchased 10 vehicles in this time frame, as well as use the dealer for service. I have been a Boucher customer for more than 20 years. My family has purchased 10 vehicles in this time frame, as well as use the dealer for service. We are a Ford family, but more than that we are a BOUCHE Family. We always get excellent service, and work with knowledgeable staff. The sales team listens, and works to fulfill your needs. They treat you like a friend and honestly appreciate your business. I just purchased a new 2016 F150 and I could not be happier with the deal or my sales man. The whole team comes together to provide the best selection, service, and car buying experience. More
Great Experience After listening to all my requirements and explaining the details on those items I didn't investigate, John worked very diligently finding my dream ca After listening to all my requirements and explaining the details on those items I didn't investigate, John worked very diligently finding my dream car that I have wanted since I could drive he never gave up where other dealerships only wanted to sell the cars on their lot. More