Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,163 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,163 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
Sort by
February 04, 2025
On this last visit, I was frustrated with the communication between the service staff and myself but the end result of customer service was good. Overall the Janesville Boucher Ford dealership sa communication between the service staff and myself but the end result of customer service was good. Overall the Janesville Boucher Ford dealership sales and service experience has been great. I would, and have, recommended these folks to friends and family. More
by JMSOERGEL
Verified Customer
February 04, 2025
The service department is excellent. Jake and Dakota are friendly service reps that do an outstanding job maintaining positive communication and explain things clearly. Jake and Dakota are friendly service reps that do an outstanding job maintaining positive communication and explain things clearly. More
by D.BIFULK
February 04, 2025
Customer service is excellent! They fixed whatever the issue was and made sure everything was how it should be. They fixed whatever the issue was and made sure everything was how it should be. More
by Vdub
February 03, 2025
I have been a customer of Gordie Bouchers for 25 + years. I always receive great customer service. Brian is always welcoming and friendly! I always receive great customer service. Brian is always welcoming and friendly! More
by SJONESFRENCH
Employees Worked With
February 03, 2025
Had a tough time getting a common problem diagnosed. Then not really going out of their way to help with warranty coverage. I get that you can make the warranty company cover something. But very little Then not really going out of their way to help with warranty coverage. I get that you can make the warranty company cover something. But very little effort to help. Didn’t even submit a formal claim. We’ve come to Geordie Boucher Ford service department for years. I wish we would have started at Firestone instead. More
by BEAUWADDELLMD
February 02, 2025
Jeff was very helpful in helping me choose the right tires for my vehicle and assess other work that was needed. tires for my vehicle and assess other work that was needed. More
by GERHARZ5
Employees Worked With
February 02, 2025
Great service! Thank you, Laura for your awesome customer service! Arranging my car pick up and finding great deal/discounts on the car part/s. Thank you to Thank you, Laura for your awesome customer service! Arranging my car pick up and finding great deal/discounts on the car part/s. Thank you to Mike and Jesse who brought my car to the shop and brought it back to my place. More
by Bea Splinter
Employees Worked With
February 02, 2025
The people here are very friendly. I would definitely recommend this dealership to all my friends. I would definitely recommend this dealership to all my friends. More
by sdwinkelman1995
Employees Worked With
February 01, 2025
Happy with the service, very friendly people. Dakota helped me with a part I ordered. Loved the cup of coffee and treat as I waited for my car. The only thing I was disappointed with was I didnt Dakota helped me with a part I ordered. Loved the cup of coffee and treat as I waited for my car. The only thing I was disappointed with was I didnt get a car wash like I usually do when I get an oil change. More
by BEARFANS4EVER
Employees Worked With
