Gordie Boucher Ford Lincoln of Janesville - Service Center

Friendly, helpful. explained what needed changing before doing it. Car washed when finished. Gave complete report of work done. explained what needed changing before doing it. Car washed when finished. Gave complete report of work done. More

Loved it that they were on time and great home service! ! Technician was friendly. Recommend ! Technician was friendly. Recommend More

Good service and kept me informed while repairs were getting done. Done when said it would be. getting done. Done when said it would be. More

The facility is clean and employees are friendly and knowledgeable. I have been happy with the quality of work. knowledgeable. I have been happy with the quality of work. More

Excellent service done in a timely manner. Our service representative Elisha was the BEST! We would definitely recommend to anyone else needing service on their vehicle. Our service representative Elisha was the BEST! We would definitely recommend to anyone else needing service on their vehicle. More

Was good. 0ne visit. Bought a Navigator. Wanted four wheel drive for winter. Joe W. And Mitch pulled everything together. I will do it again. TAM 0ne visit. Bought a Navigator. Wanted four wheel drive for winter. Joe W. And Mitch pulled everything together. I will do it again. TAM More

Alisha and Dakota are great to work with. I have been there very 8 times in 4 months and nothing was getting fixed. Took a guess on a part and now we will see what happens. I have been there very 8 times in 4 months and nothing was getting fixed. Took a guess on a part and now we will see what happens. More

Way over priced for parts and labor. 300 miles over warranty and Ford would not budge on helping me with the ridiculous cost for the repair. Not too happy with Ford, Will not purchase a 300 miles over warranty and Ford would not budge on helping me with the ridiculous cost for the repair. Not too happy with Ford, Will not purchase another Ford More

I took my car to my mechanic to get a leak checked out and he told me my water pump needed to be replaced at an expensive cost. I chose to call the dealer Gordie Boucher in Janesville and happened to talk and he told me my water pump needed to be replaced at an expensive cost. I chose to call the dealer Gordie Boucher in Janesville and happened to talk to a wonderful person named Elisha. The moment she answered the phone, She was very professional, kind, and understanding. She was Excellent at answering all my questions and being honest and was able to get me in the next week with a rental car all set up I dropped my car off on a Monday night and was able to pick it up Thursday and everything she quoted me was right on. She is an excellent Service consultant. I recommend you go to her with any of your needs. I know I will definitely be back very pleased. More

Went through my vehicle for a second time as it was still having issues that were not registering with history. Honored previous work. Kind and helpful having issues that were not registering with history. Honored previous work. Kind and helpful More