Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,524 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
Professional, friendly, timely, well run dealership. Ask for Jeff in Ford service. He's the best! Ask for Jeff in Ford service. He's the best! More
Has high turnover in service advisors unreliable phone service Seem to be quicker with service appointment scheduling service Seem to be quicker with service appointment scheduling More
My service with this dealership in the past has been good. This particular time the service itself was okay. My problem was the fact that when they picked up my vehicle at work they then tried to delive good. This particular time the service itself was okay. My problem was the fact that when they picked up my vehicle at work they then tried to deliver it at my home to which I was not. This has not happened in the past so I'm a little confused as I have picked up my vehicle at work many times. Then returned it to work successfully. That would be the only negative part of this experience. More
Alex politely explained what might happen as they worked on why my 2023 Hybrid F150 had a check engine light on steadily. He fit me into their busy schedule and completed an update that was the missing piec on why my 2023 Hybrid F150 had a check engine light on steadily. He fit me into their busy schedule and completed an update that was the missing piece of the puzzle quickly. I returned home 1000 miles away safely and confidently due to his work. Thank you, Alex! More
He was very informative explained in detail what was going to be done and was very nice going to be done and was very nice More
Came in with my 3 year old daughter, and Elisha was great. Let her look at the fish, and was very patient and friendly. Waiting area was good as well. great. Let her look at the fish, and was very patient and friendly. Waiting area was good as well. More
Joe Z was an exceptional sales agent; he was ultimately the factor after comparing four different makes and models. the factor after comparing four different makes and models. More
Laura is a great person to work with. Friendly and polite. A tech got in a car accident going to work. He was going to do my oil change at my house. She informed me what happened. Gave me Friendly and polite. A tech got in a car accident going to work. He was going to do my oil change at my house. She informed me what happened. Gave me a couple of options. I took the pick up and delivery. Shore period of time later here comes 2 gentlemen to pick up my truck and take it to the dealership. Wasn't long and they had it back to me. Awesome service by Gordie Boucher! I highly recommend this dealership!!! More
I really appreciate the convenient shuttle service offered both to work and the dropping off of my vehicle at my work, making it so easy to stay on top of my service schedule without interrupting my l offered both to work and the dropping off of my vehicle at my work, making it so easy to stay on top of my service schedule without interrupting my life or hoping I can catch a ride or having to wait an hour for my s/o to finish work so I can pick it up! ❤️ More