Gordie Boucher Ford Lincoln of Janesville - Service Center

Very helpful and very friendly. My first time there using service department and it was a pleasant experience My first time there using service department and it was a pleasant experience More

For maintenance on my 2018 Ford Fusion Hybrid the pricing for the service was fair but I will say that the service was only scheduled for 3 hours ended up taking 6 hours to get done. And the Service manager for the service was fair but I will say that the service was only scheduled for 3 hours ended up taking 6 hours to get done. And the Service manager Jeremy communication was Subpar and needs improvement if service is gonna take longer I was happy that I was able to get picked and brought to and from the Dealership at no cost. Overall the experience was not bad just hoping going forward communication just needs to be better. 3 out of 5 rating. More

Tim is professional and knowledgeable! I feel comfortable coming to them for any of my Mazda needs I feel comfortable coming to them for any of my Mazda needs More

Dakota is always great to work with, he listens to what you need and is up front and honest with what is going on with your vehicle you need and is up front and honest with what is going on with your vehicle More

Pays attention to detail’s and concerns Provides shuttle service’s and complimentary beverages Willing to make sure issues are resolved to customer satisfaction Dealt with insurance company comm shuttle service’s and complimentary beverages Willing to make sure issues are resolved to customer satisfaction Dealt with insurance company communication in a timely manner Service rep was very knowledgeable More

Great experience. Very friendly people looking out for the interest of the customer. Recommend to anyone looking for a new vehicle Very friendly people looking out for the interest of the customer. Recommend to anyone looking for a new vehicle More

Fast and courteous. Washed the vehicle .they also checked for recalls. Never had a problem Washed the vehicle .they also checked for recalls. Never had a problem More

Great dealership for sales and service. I have bought 6 vehicles and have had them serviced here. I have bought 6 vehicles and have had them serviced here. More

Gordie Boucher is our go to dealer. The service department is always awesome to work with and so courteous. The service department is always awesome to work with and so courteous. More

Always fair in evaluating the repairs for my car. I would recommend them to all my friends. I would recommend them to all my friends. More