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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,985 Reviews

1,985 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 11, 2024

I love the courtesy and that you guys came and picked up my vehicle and dropped it off to me that was very helpful for me More

by MCROWDER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

December 10, 2024

Greeted by when we arrived. Was very impressed with the new facility and Shell. Sales with Anthony was professional and made us feel very comfortable with what we’re looking at More

by Jnc1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 10, 2024

Great experience overall! Everyone was super helpful and friendly. I will gladly recommend anyone I know who is looking for a car to try Boucher of Janesville. Their new facil More

by ROSEGOLDRIV
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 10, 2024

Great experience overall. Ron was a great salesman to work with, financing department was seamless, and the service department is top notch. There were a few minor issues that More

by Susie Schuld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Susie: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

December 09, 2024

The dealership is very clean and nice inside. The snack bar is awesome. The people are very friendly. Also Mazda just has the most beautiful cars on the road for the price. More

by schroederpay10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

December 07, 2024

Dakota in the service department is great to work with, the service department is well organized More

by GROTHANDY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dakota met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 07, 2024

They are awesome they let me know that I have a small leak when I only went in for a recall More

by Mkjordan85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

December 07, 2024

Service is efficient and thorough. Tim is an excellent service man and coordinates the service so well. More

by DEB.SCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, Deb, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 06, 2024

Got my work done on my car in a very timely manner. Less time than what they quoted me everyone was so happy and so nice and a beautiful break room with coffee lol More

by CAKELADY1DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 06, 2024

Ron Bloom cane gave us the best deal out of three other dealerships. Will give his name to there people. More

by PKABOO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bloom
Dec 08, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ron and our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

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