Gordie Boucher Ford Lincoln of Janesville - Service Center

Excellent repair work and completed in the timeframe stated. They worked with the insurance company so I didn't have to. stated. They worked with the insurance company so I didn't have to. More

Did extra work without authorization which cost me more money was unhappy about direction that was given specifically twice once when making appointment and also when I was called about the extra work money was unhappy about direction that was given specifically twice once when making appointment and also when I was called about the extra work More

I have been a customer for many years and have always had great service here. great service here. More

Always a positive experience when having service done on my Ranger! Great communication if there’s a delay A ++++ my Ranger! Great communication if there’s a delay A ++++ More

It’s not a big deal, but I only got the invoice for my paperwork. I had the 60k service done and I like getting the service paperwork that shows the details of like tread life and the different things th paperwork. I had the 60k service done and I like getting the service paperwork that shows the details of like tread life and the different things that change over time. I had called my rep after I got home about the service video didn’t get sent. I had noticed on the invoice that some of my contact information was incorrect, so we got that corrected. He said he would do what he could but wasn’t able to promise the video would get sent. These are very minor issues but they are nice to have. I think things will go more smoothly next time since we did get the contact information corrected. More

Very kind and courteous, but sold me 24 lug nuts that they said were mushroomed out. This vehicle has 90000 miles and the tires have only been touched 2 other times for tire besides Boucher. So who do yo they said were mushroomed out. This vehicle has 90000 miles and the tires have only been touched 2 other times for tire besides Boucher. So who do you think mushroomed the lug nuts? More

My service representative was very courteous & helpful. He kept me updated with the progress of the repairs. He has helped me several times both with this vehicle and my previous vehicle. He kept me updated with the progress of the repairs. He has helped me several times both with this vehicle and my previous vehicle. More

Mike Islami and Reilly West were both great to work with. It was a great experience. It was a great experience. More

Everyone very professional and very friendly . Surprised how fast my Truck was done.Like new showroom. Surprised how fast my Truck was done.Like new showroom. More

Dakota was very attentive, knowledgeable, thorough, and receptive to this latest service on our vehicle. Nothing but good things to say about Gordie Boucher Janesville Service. Consistently great servic receptive to this latest service on our vehicle. Nothing but good things to say about Gordie Boucher Janesville Service. Consistently great service since 2012 for our family! More