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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,165 Reviews
Call Service Center (608) 607-3724

2,165 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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October 03, 2024

Great service; attention to detail, friendly and helpful staff. This type of service has me returning for all service and future vehicles! More

by Lindaharned61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department, Linda! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

October 01, 2024

Dakota is excellent. Very kind… made sure I had a loner so I could leave my car. Listened to my concerns all was made right. Thank You More

by debbieiatonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dakota here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

October 01, 2024

Looks great good communication thanks a lot for the great job even though it had to be done twice More

by lisamarie3680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
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Oct 02, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

September 30, 2024

Very accommodating and good mechanical work. Service writer was knowledgeable and helpful working to repair my vehicle More

by tomkoppelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, Tom, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 28, 2024

Friendly and efficient. Did excellent job. They washed vacuumed and cleaned all the windows inside and out. Even had a bottle of ice cold water waiting for me inside my c More

by quiltingsb16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

September 28, 2024

Been working with dakota for two years he is the best in giving me great service More

by MINGAGROB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Dakota provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

September 24, 2024

They take care of their customers from buying to servicing the vehicles. They are the best! More

by LKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am sorry I cannot remember our mobile tech's name, but was super!
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Sep 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 24, 2024

We had a very pleasant experience with Ken and Mitch. Ken was great and very attentive. We were able to get our car sooner then we thought which we really appreciated. More

by ALANSMITH59
Recommend Dealer
Yes
Employees Worked With
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
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Sep 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

September 19, 2024

Easiest car purchase I ever made. Ron, Reilly and Shawn took care of everything. No pressure, just helpful service. More

by BILLCLASEN
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review, Bill. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

September 17, 2024

Good service friendly staff clean waiting area work done on time solved all issues recommend to anyone More

by BILLDECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bill, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

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