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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,163 Reviews
Call Service Center (608) 607-3724

2,163 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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October 20, 2024

Jeff was helpful and a pleasure to work with. Explained the upgrade to my oil change for my engine. More

by LAHAVENOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

October 19, 2024

Everyone has been always nice and great to work with. The technicians are very thorough and I love that I get a video walk through after the oils change. More

by Kim Overland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Kim, for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

October 17, 2024

I purchased tires for my car, was treated very well and the work was done quickly More

by raclapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

October 17, 2024

Go the extra mile to be sure you get what works for you. Will continue to take my business there. More

by JIMMY_3252000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Oct 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us, Jimmy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

October 16, 2024

The process was smooth and all of my concerns were addressed. Thank you for prompt and accurate service. More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

October 16, 2024

Anthony V. Really helped me chose the best car for the best price in my budget. Very patient and knowledgeable. Kenneth H. Did a fantastic job closing the deal. More

by Gkurtz1
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Anthony and Kenneth, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

October 15, 2024

I was very satisfied with my experience at Gordie Boucher. They have been very responsive to my questions and concerns. More

by WICOSMO
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

October 15, 2024

Horrible service will never be back! ! Both from Randy and the manager! Would highly not recommend! More

by Kerriehallowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Feldman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Oct 19, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Kerrie, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511

October 14, 2024

Ronald was helpful and knowledgeable. I love my new car, and would recommend him to anyone looking for a new vehicle. More

by BYUNGEN0
Recommend Dealer
Yes
Employees Worked With
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave us a five-star rating. Congratulations on your new purchase! We truly appreciate your business. Sean Tompkins Service Manager 608-754-5511

October 14, 2024

Everything went smoothly and everyone was nice and helpful. I liked the fact I am told what I need to have done to keep my maintenance on track. More

by krissy7lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Krissy, Thank you so much for your excellent review! We are so glad Jeffrey had the opportunity to work with you and thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

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