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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,210 Reviews
Call Service Center (608) 607-3724

2,210 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 09, 2025

I really appreciated that they came and grabbed my truck for an oil change. They brought it back within my work day and there was no hassle! More

by SAMMILYNN1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Sammilynn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

March 08, 2025

Very personable, always had time to talk to me when I stopped in the shop to ask questions, always able to be reached by phone, clearly explained mechanical issues of my truck More

by aaronbartz2
Recommend Dealer
Yes
Employees Worked With
Jake and Mike
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Mar 09, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Aaron, please let us know. Sean Tompkins Service Manager 608-754-5511

March 08, 2025

Got me in quick, extremely professional, comfortable waiting area, problem completely solved, completely satisfied customer More

by jestam95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 07, 2025

When the list price is 125 for an ignition Coil and you charged me 140 dollars! We purchased several parts in the past. Something is wrong with the Parts Department. I will recommend unfortunately More

by cbig1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sean Tompkins Service Manager 608-754-5511

March 07, 2025

Jake was personable and my car was finished within the timeframe quoted to me. Thanks! More

by JACKIES.JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Jake here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 07, 2025

Gordie boucher Janesville Wisconsin and Mike Islam is my salesman for life as I have bought many new trucks from gordie boucher and I will be there at the time of purchasing a new one again More

by JAMESDUHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much, James, for your kind words for Mike and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

March 06, 2025

Great job! Answered all my questions and addressed all my concerns. Kept me informed of progress of work. Video was very helpful. More

by timshortreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Tim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

March 06, 2025

They not only did the pcm recall that I brought it in for, but also took care of another one that I wasn't aware of. Dakota answered some questions and gave me some insight on concerns i have with my tra More

by jshoes7695
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Mar 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Dakota was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

March 06, 2025

Scott, Kyle In Janesville was extremely helpful as was and still is EHREN at Sports and Classics in Delafield, Wisconsin Would be interested in selling my vehicle at this time you have it looking great. More

by Michael Greguska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Michael, for the kind words for Scott and Kyle! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

March 05, 2025

Great customer service. Jeff Vance was wonderful to deal with and met our vehicle needs. More

by JCBRITZKE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff and the team met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

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