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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,163 Reviews

2,163 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 22, 2024

I've been going to Gordie Boucher for years. And I will continue to use them, and orchard from them. They always go out of their way to take care of me and my family More

by johnboschma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

December 22, 2024

I came in for an oil change on a Thursday afternoon without an appointment, I was told it could be as much as a 2 hour wait. I was done working for the day so not a huge deal. About an hour later, I wa More

by Derek H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Snow
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much, Derek, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

December 22, 2024

Was very pleased with the service department and the quality of the work performed and also the people that take you home and pick up. More

by dalestoever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review, Dale. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

December 22, 2024

Had a amazing experience. It was very clean and efficient and they Had vehicle service in a reasonable time Also, very polite and knowledgeable More

by EGONZ0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

December 21, 2024

Disappointed in the service I received. I brought the vehicle in for a recall and mileage service. Mileage service never completed. Also, I was asked if i wanted a car wash, I agreed to it. More

by pgrpgr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Dec 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sean Tompkins Service Manager 608-754-5511

December 21, 2024

I was very satisfied with their ability to schedule my service quickly. I appreciate watching the service video, it allows me to see firsthand what’s wrong with my car.Lastly I appreciate the friendly sta More

by Kristin Peppey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Kristin, for sharing your thoughts about your experience with Elisha here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 21, 2024

Always a great dealership. So friendly and fast. Thankful for the clean and warm environment that my kids and I can wait in while the car is worked on. More

by emma_hogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was so friendly
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Emma, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

December 21, 2024

Bought on of my Mazdas here. Take another for regular oil changes and maintenance. Nice new building. More

by SKubala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 19, 2024

This is my second time there for vehicle collision repairs and just like the 1st time my experience was great and my repairs were spot on. 5 stars!!! More

by Wavey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie
Dec 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

December 19, 2024

Great service from Elisha. I will continue coming back to see her for service on my vehicle. More

by cstewart4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Elisha was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

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