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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,163 Reviews

2,163 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 26, 2024

Mike Lou was wonderful to work with when I purchased my new car. He wasn't high pressure and answered my questions. I felt kike a vslued customer from the first contact with Mike. Riley in finance was equ More

by SJT53089
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. We will share your kind words with Mike and Reilly! Sean Tompkins Service Manager 608-754-5511

December 26, 2024

Consistently friendly people, the mechanics capable, has fit us in when possible- doesn’t pressure for additional maintenance needs but gives what has been honest assessments of potential needs down the lin More

by kawrn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All contact was through Jacob Timm, and service was excellent.
Dec 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

December 26, 2024

I really do not like doing reviews. I found Dakota to be very knowledgeable and helpful though. More

by audreyblum3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 25, 2024

I’ve found the service department to be professional, transparent and customer focused. Nice experience dealing with them! More

by frankmelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

December 25, 2024

They were great. Had my service done quickly . Will use them again in the future More

by MHCASTLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 25, 2024

The mechanic did a great job ! It was easy to to schedule , and to pay . Thanks Russell More

by ruscrha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
Dec 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 25, 2024

Very straight forward and kind. Easy process and would recommend for others to buy here! More

by CHELSEY.HAMMER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you Chelsey. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 24, 2024

Elisha was very helpful and pleasant to deal with. I had a question about an issue I had and she took care of it completely. She is the type I enjoy dealing with. Very personable and down to eart More

by dmleslie4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for Elisha and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

December 23, 2024

Fast and friendly service. Easy to get an appointment and work was completed under the estimated time More

by Jamie.Lilburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department, Jamie! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

December 23, 2024

Elisha was great to work with and very timely in responding to questions. Hands down can’t wait to work with her again! More

by Amanda.dagens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review, Amanda. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

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