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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,163 Reviews
Call Service Center (608) 607-3724

2,163 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 01, 2025

Jeff did a nice job working my truck in for oil change and rear brake pads. We are loyal customers and I understand you want feedback on the service but these reviews get to be a bit much. Also, having to More

by DMBrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear Jeff and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

December 31, 2024

Repair started and ended as scheduled, everyone was very curious and helpful. Thanks for your service. More

by DENNIS.LEVERENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Dennis. Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. Brian and our team appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 31, 2024

Dakota was wonderful and worked hard to give good service even trying to correct a mistake he didn’t make. Appreciated his efforts and quick, helpful service with a smile and good sense of humor throughout i More

by MURPHYAM.DESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Dokata was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

December 30, 2024

Appointment easy to make. Excellent loaner car for our use. Work done as promised. Well satisfied. More

by SMARTREDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 29, 2024

Good service and complimentary,comfortable waiting times and room feel comfy ,fast and friendly service More

by ERNIENGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Ernie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

December 29, 2024

It's a great place to get a new car. Sales people are nice and great service. More

by WISTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

December 29, 2024

It was a fast procedure and everyone was pleasant to deal with. Also nice waiting area. More

by KSKRAYNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 29, 2024

Good customer service. I got in on time and they are good at telling about the service when completed. More

by ABIGAIL2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Abigail, Thank you so much for your kind words for Jake, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

December 29, 2024

I'm not sure what I'm rating but everyone here has been great. Thank you More

by DANOSBORNE052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

December 27, 2024

Friendly and swift service. I was able to find the truck I wanted and they were able to get it brought in quickly! More

by TylerG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Zank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

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