Gordie Boucher Ford Lincoln of Janesville - Service Center

Jermey had something come up, from that point on the communication was terrible. No one even called me to tell me what was wrong with my vehicle. The reason I was there was for a diagnosis I had conside communication was terrible. No one even called me to tell me what was wrong with my vehicle. The reason I was there was for a diagnosis I had considered trading my vehicle in and buying a different one and the sales person has still to this day not called me back with an estimate on my truck. He stated he needed to help another costumer then he’d get back to me that was weeks ago. More

Dealership was very professional, great selection, salesman was knowledgeable and pleasant to deal with. Overall was a good experience. salesman was knowledgeable and pleasant to deal with. Overall was a good experience. More

Fast service. Very knowledgeable staff that is able to answer all my questions about our Lincoln Aviator Very knowledgeable staff that is able to answer all my questions about our Lincoln Aviator More

Shout out to Ted Harris and Sean Tompkins for going above and beyond to take care of a bill that warranty didn’t cover. Also, Jake in service who got me in and out over the holiday weekend! and beyond to take care of a bill that warranty didn’t cover. Also, Jake in service who got me in and out over the holiday weekend! More

This dealership was phenomenally clean and inviting. I was greeted by literally everyone which made me feel so welcomed. The employee who helped me was Anthony Vargus. He was incredibly kind, patient an I was greeted by literally everyone which made me feel so welcomed. The employee who helped me was Anthony Vargus. He was incredibly kind, patient and helpful to answer all my questions. No one at this dealership made me pressured or silly for asking every possible question. It was an amazing experience and I love my new car more than I can explain! Since it was snowing before I picked up my car, they even offered me a free car wash if I bring it back! Very nice and hospitable dealership! More

Great store, this was my second purchase from them, always return for service as well. always return for service as well. More

I always get great customer service at this dealership. Everyone is also very friendly and I appreciate their suggested services that I may need for my truck. Everyone is also very friendly and I appreciate their suggested services that I may need for my truck. More

Dakota and the team were all great and able to assist in everything I needed. everything I needed. More

Always very polite and professional. I refer my friends here a lot. Will be back for next oil change. I refer my friends here a lot. Will be back for next oil change. More

Very helpful and attentive with my first car buying experience. Would recommend for any first time buyer. experience. Would recommend for any first time buyer. More