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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,993 Reviews

1,993 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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August 31, 2024

Alicia and the Gordie Boucher staff did an awesome job. I very much appreciated the shuttle service. More

by kaptnyager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Elisha and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

August 30, 2024

I have had my Ford Fiesta serviced at Boucher Ford since the car was new in 2011. Throughout the years I have been 100 percent satisfied with service results to my car and my interactions with Boucher perso More

by armperAdrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much, Adrienne, for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

August 24, 2024

Dakota kept me informed through out the process, lined me up with a loaner vehicle and made sure my Aviator was washed before I picked it up. More

by Tdemarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Dakota was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

August 23, 2024

Process was very smooth. Joe Zipperer is a great sales-person! The free oil change and gifts were a nice touch’ More

by MAHAFFEYS02
Recommend Dealer
Yes
Employees Worked With
Timothy Lewis
Aug 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Joe here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

August 23, 2024

We got good advise and fast repair on our 10 year old transporter. Staff was very attentive and the work space was clean. More

by Ruedi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

August 20, 2024

Your car is fixed the first time. Excellent customer service. Would recommend any type of service More

by JAMES_MOORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

August 17, 2024

I like the video view of my vehicle's inspection with commentary. It was very thorough. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Jack! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

August 17, 2024

Gordie. Boucher Ford has always been a reliable and friendly dealership for me in Janesville. More

by HENRIRUDOLF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

August 16, 2024

Their customer service is great! Love their shuttle service. Our buying experience has been good as well. More

by DRYMAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

August 16, 2024

Thank you for all the help. Elisha was fabulous! I am rollin good as new :) More

by KHIRST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for Elisha and our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

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