Back

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,993 Reviews

1,993 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
September 12, 2024

Chad and Collin got my vehicle right in to get worked on. Both were very nice and customer service oriented. Chad knew what the problem was, after only riding down to the next business. Great technician. My More

by KARLA.PARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shultz, Collin Jones
Sep 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you, Karla. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 11, 2024

Very friendly and professional group of people. Every time I go in they are very friendly More

by Jhunsbusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 11, 2024

In the past I’ve had a few issues with some of the Service guys, but Dakota was great and I will definitely go to him for all of my service needs. More

by SCOTT-PENNYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Scott, Thank you for your business and this review. We're happy to hear Dakota and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

September 10, 2024

Quick response, friendly and easy to work with. Great price and they even sent us a thank you mug and cookies! Would buy from this dealer again any day! More

by KAMUEHL
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

September 08, 2024

Jeff did an excellent job of getting my car worked in without an appt. for an electrical problem. The auto Dept. across the street that had installed the new battery,, that ran down, wasn't able to help More

by RADTECHDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both shuttle drivers were very very professional, courteous and safe drivers.
Sep 09, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, Don, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 07, 2024

Came in for an oil change and Dakota took care of everything. Double checked warranty and recalls. Makes it easy to come back for future service. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

September 05, 2024

Jeffrey made sure our vehicle was taken care of completely and facilitated a tire rotation at the last minute and still got our vehicle done in a prom timeframe. More

by Tom Roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Tom, for taking the time to share your thoughts on working with Jeffrey and our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

September 05, 2024

Easy experience for us to figure out the financing, which truck we wanted, and everyone was very helpful. More

by KAELAURICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Lewis
Sep 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

September 05, 2024

Dakota was super helpful. He programmed our keys for us an no extra coat. What a guy! More

by Kress722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Dakota was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

August 31, 2024

Gordie Boucher has always acted promptly when something's happened to my 2004 Ford Ranger More

by rsborman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

...
13
...