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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,486 Reviews

2,486 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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May 29, 2025

I am extremely pleased with my experience. I plan to get a new S650 mustang next year. I am definitely going to go there to buy one. I really appreciate the way I was treated. Elisha did an a More

by Qwktorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

May 29, 2025

Both the service and finance department were amazing at helping me decide my lease that's through a different Mazda Dealership. More

by Teskeali25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 27, 2025

Alex was awesome explaining everything that was going on with my truck. Couldn’t ask for a better service. Thanks More

by GARY.HEUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vance
May 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 27, 2025

Always a positive experience when I come in for service, I know what to expect and the staff always gives me a reason to return! More

by jetdoc1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

May 26, 2025

Very efficient and super friendly. Listened to my concerns and help out with what was needed. More

by SMVILLA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth/Ken Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

May 25, 2025

Edgar has been very helpful and proactive. I love the easy drop off and that this dealership will take me to work and then pick me up at the end of the day with my car all done! More

by Sarah Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 24, 2025

Did a good job but didn’t top off my washer fluids again like last time time More

by LUNDJILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

May 24, 2025

They are always very friendly and take care of you Very happy with their service More

by gleichaufrhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

May 24, 2025

I dropped my truck off for oil leaks, all I was told is that I need a new engine! I went and got a second opinion. Paid $800 for oil leak repair and the truck is fine, don't need a new engine, also when I More

by Myblackjack63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sean Tompkins Service Manager 608-754-5511

May 24, 2025

I have had an ongoing issue 3 weeks in a row with my vehicle's check engine light coming on. The vehicle has been in and serviced only for the service light to come back on and the same issue to start a More

by SAMANTHASNOOK
Workmanship
Recommend Dealer
No
Employees Worked With
Jake Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Samantha, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sean Tompkins Service Manager 608-754-5511

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