Goldstein Subaru
Albany, NY
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305 Reviews of Goldstein Subaru
My car was taken in promptly and finished in the time promised. Gentleman took time to go over everything done and status of many other things. They even washed it. promised. Gentleman took time to go over everything done and status of many other things. They even washed it. More
Quality workmanship and parts. A nice atmosphere for waiting and friendly staff. Usually not long to get an appointment. Excellent communication with the customer. A nice atmosphere for waiting and friendly staff. Usually not long to get an appointment. Excellent communication with the customer. More
I have been a long time customer. Service is great. Sales force is professional and personable. I trust them, which I do not say lightly. Service is great. Sales force is professional and personable. I trust them, which I do not say lightly. More
Goldstein Subaru treats customers with courtesy and respect and are helpful but not too high pressure. I’m in my third Outback from Goldstein! respect and are helpful but not too high pressure. I’m in my third Outback from Goldstein! More
Organized, customer oriented, immaculate inside and outside,very friendly and helpful, mostly… asked if I needed help, proceeded to tell me he had to take a call. I found someone else to help me. I can outside,very friendly and helpful, mostly… asked if I needed help, proceeded to tell me he had to take a call. I found someone else to help me. I cannot recall his name but he was wearing a pink Oxford shirt and he was spectacular in helping me. Lori sent me a text to be sure I knew her location and mine as well. Perhaps Saturday is not a great time to have a key made. I just relaxed and didn’t get upset, but I know you lost some prospective customers due to the long weight they had. Of course, I have no idea if there was an issue with parts and machinery, or not enough People on the job or no shows I saw only one car in the non-appointment line and I was at your site two hours early. Could it be too many customers signed up for appointments. I’m sure you can speculate the reasons more thoroughly than I-can. All in all, an excellent experience. More
I Bought my vehicle a few years back from Goldsteins and returned for service ever since. They have been pleasant to deal with have never had a problem with the the service department or service writers. Ev returned for service ever since. They have been pleasant to deal with have never had a problem with the the service department or service writers. Everyone at Goldsteins have always been pleasant. We will keep returning. More