Goldstein Subaru
Albany, NY
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305 Reviews of Goldstein Subaru
Service was easy to access- just pull up to express door. Time service was completed was quick. I was kept informed of what needed to be done and the cost that it would be. The service of returning your car Time service was completed was quick. I was kept informed of what needed to be done and the cost that it would be. The service of returning your car after work is completed to the front door/ lot makes for easy to be on your way. Great service all around! More
Express handled my two year factory maintenance, including oil change and 25 point inspection, car wash and state inspection. Savanna went over every item on the Multi-point inspection. She was fast including oil change and 25 point inspection, car wash and state inspection. Savanna went over every item on the Multi-point inspection. She was fast and efficient. Cost was $101 which seems reasonable for dealer service. I don’t trust the drive in oil change shops with my Crosstrek. More
Everyone in the dealership is friendly and polite. The entire team was extremely knowledgeable and helpful, it is a delight to work with them. The entire team was extremely knowledgeable and helpful, it is a delight to work with them. More
Kevin sold us our car and was wonderful to deal with. The service people are always lovely and do their best to keep within their time estimates. The service people are always lovely and do their best to keep within their time estimates. More
Various success here. Won't get into now but I ended up contacting Subaru national customer service about one of the situations and for almost a year started using other d Won't get into now but I ended up contacting Subaru national customer service about one of the situations and for almost a year started using other dealerships in the area. Came back a few months ago and yesterdays resolution of my problem was the third time in the last 4 months I received very good service for three different things. Service advisor for yesterday's work got me an appointment in less than 24 hrs as I was driving out of state in 2 days and would be away for a month. Very amazed and satisfied. I will continue to use this dealership as my primary going forward...but subject to change. More