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Goldstein Subaru

Albany, NY

4.7
335 Reviews

1754 Central Ave.

Albany, NY

12205

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335 Reviews of Goldstein Subaru

June 21, 2025

My Forester had an oil leak. Goldstein took it right away. I had just gotten out of the hospital and when they found a few other things that needed attention they fixed those, to More

by susannahs5542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the name, but he was great
Jun 24, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 19, 2025

Excellent service and low pressure sales. Super kind and helpful throughout the whole buying process and extremely transparent. The gold standard for what buying a car should be like. More

by awarner2202
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Ballerstein
Jun 24, 2025 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 18, 2025

Prompt attention for an express service- no appointment. Was greeted, process explained, and directed to the waiting area. Probably only took 20 Minutes. Staff was professional, courteous and attentive at More

by jmdu.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 24, 2025 -

Goldstein Subaru responded

Thank you so much for your review! It was our pleasure to assist in any way we could! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Paul, once again, was incredibly welcoming and professional, referenced the specifics of my previous service right off the top of his head, and moved my vehicle through the whole process in short More

by MMagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul. Express Service.
May 17, 2025 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2025

My experience with Goldstein Subaru has been wonderful. I purchased my first Subaru from Goldstein a year ago I am still of the opinion that I have had wonderful service from this dealer, with exceptional h More

by YT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 09, 2025 -

Goldstein Subaru responded

Thank you for the wonderful 5-star review! Your feedback is invaluable to us. We’re pleased to know that you enjoyed your experience with us. We’re always striving to deliver the best customer experience possible!

May 03, 2025

The staff is always friendly and the free loaner cars keep me coming back. However I was told my car should be ready by 2 or I would hear something. At 3 I to contacted my advisor just to see if there we More

by Shawn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sami
May 03, 2025

Went in with appointment for a 30K service on my 2021 Outback. Went fine and on time. More

by Sea Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
May 09, 2025 -

Goldstein Subaru responded

Thank you for the 5 stars. We appreciate your business. Please let us know if you need anything else.

April 17, 2025

Refused to do an oil change on my car, because "the owner has blacklisted me due to a negative review I left them back in 2016". The bad review was because I waited 2+ hours for an oil change and bulb replac More

by SC7789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various
Apr 17, 2025 -

Goldstein Subaru responded

Hello Scott, We are a little confused by you posting a review in December of 2024 and April of 2025, when your last visit to us was back in November of 2016. As you know, there is much to this conversation that you did not include. Back in 2016 we mutually agreed you would not be returning to our dealership. If for some reason you need to talk with us- feel free to call Aaron Butler directly at 518-690-2211

April 14, 2025

First time buyer at this dealership and I was incredibly happy with my salesman Joe Khattar. He took his time explaining everything to me what was coming on the vehicle and make sure everything that had to More

by Wwhalen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Khattar
Apr 15, 2025 -

Goldstein Subaru responded

We are so glad you enjoyed working with Joe! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

March 26, 2025

Had a wonderful experience. Joe and Kevin were excellent service and caring. Will highly recommend Goldstein Subaru. Love my new Subaru OutBack! More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Mar 29, 2025 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

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