Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Goldstein Chrysler Jeep Dodge
Latham, NY
558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
558 Reviews of Goldstein Chrysler Jeep Dodge
November 25, 2020
SCAM, stay away! The dealership tried charging 7 times the going rate for a diagnosis for my Promaster. They gave me a WRONG diagnosis and refused to refund any money. When it was clear that the repair th the going rate for a diagnosis for my Promaster. They gave me a WRONG diagnosis and refused to refund any money. When it was clear that the repair they said must be done would not fix my issue (because they didn't take the time to perform a proper diagnosis), they would do nothing to stand behind their service. More
by Btank
Employees Worked With
Manager
May 06, 2020
Different Experience Great experience at a time when I could not meet my salesman in person or take a test drive until the day that I picked my car up. My salesman sent m Great experience at a time when I could not meet my salesman in person or take a test drive until the day that I picked my car up. My salesman sent me videos of the car, answered questions and cut the final deal over the phone and via email. All in all it has been great. More
by Kathryn Cheeseman
Employees Worked With
Rick, Anthony and Joe
April 26, 2020
New car over internet The internet description did not seem quite like the experience. Rachel called me first, once we got to the Pacifica, I talked to a sales manager, and The internet description did not seem quite like the experience. Rachel called me first, once we got to the Pacifica, I talked to a sales manager, and then dealt with Dan Moynihan. Some haggling and we came to an aggrement. I was somewhat disappointed that the final price already included the coupons that were in the paper.. More
by Smslevinski
Employees Worked With
Rachel, Rick Shmaruk, Dan Moynehan
April 25, 2020
Always reliable and attentive I run a dog daycare and my car serves as a Pup Bus for pick up and drop off service. Although all areas are covered, dog hair gets everywhere. I brin I run a dog daycare and my car serves as a Pup Bus for pick up and drop off service. Although all areas are covered, dog hair gets everywhere. I bring my car in regularly for cleanings as well as maintenance and I am never disappointed with the service. Even the cleaning is above and beyond anything I can expect. I will never buy from another dealership nor will I ever need to look elsewhere for the care of my vehicle on any level. More
by Yvette
Employees Worked With
DJ McArdle
April 24, 2020
I am always pleasantly surprised of how well this dealership takes care of its customers. Always informative and the service is done with quality and efficiency. I won’t use any other dealer for my t dealership takes care of its customers. Always informative and the service is done with quality and efficiency. I won’t use any other dealer for my trucks service needs. More
by Rkcolby1
Employees Worked With
Adam and jeff
April 16, 2020
Clara I had a nail in outer rim of tire. Tire had to be replaced. I was told the problem and the cost and tire was replaced. Was also given a car wash. Ever I had a nail in outer rim of tire. Tire had to be replaced. I was told the problem and the cost and tire was replaced. Was also given a car wash. Everyone is always so nice and treats you with respect. More
by Clara
Employees Worked With
Fred Clark, Matt
April 10, 2020
i had my truck in for the first oil change and tire rotation service was fast they did a great job of getting me in and out and every thing was done well . I will definitely be back service was fast they did a great job of getting me in and out and every thing was done well . I will definitely be back More
by mewen
Employees Worked With
Meghan
April 01, 2020
I have had my vehicle here for oil changes, tire rotation and now a main battery replacement. They did a good job and sent my vehicle out in a timely manner clean. I was however, shocked at the price for a and now a main battery replacement. They did a good job and sent my vehicle out in a timely manner clean. I was however, shocked at the price for a battery which only has 2 yr full replacement value on it and I year pro-rated. More
by Jackie
Employees Worked With
Max
March 30, 2020
Service is top rate from the moment you arrive to when you leave. The video from the technician is well done and informative. The waiting area is clean, comfortable and always has beverages and snacks. you leave. The video from the technician is well done and informative. The waiting area is clean, comfortable and always has beverages and snacks. The service dept. is a large part of my decision to buy vehicles from this dealer. More
by Pels611
Employees Worked With
Spencer, DJ McArdle
March 28, 2020
There is very few words I can say about Goldstein Chrysler Jeep Dodge Ram service department. The service department exceeded my expectation servicing my 2019 Ram truck.. Chrysler Jeep Dodge Ram service department. The service department exceeded my expectation servicing my 2019 Ram truck.. More
by Ray Gay
Employees Worked With
Fred was great to work with., DJ McArdle
