Goldstein Chrysler Jeep Dodge
Latham, NY
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452 Reviews of Goldstein Chrysler Jeep Dodge
awesome service Very pleased with the service and professionalism at Goldsteins. The entire process was easy from the start. Salesman Joe Slawienski was a pleasure t Very pleased with the service and professionalism at Goldsteins. The entire process was easy from the start. Salesman Joe Slawienski was a pleasure to work with. More
Best Car Buying Experience Ever!!!! I was in the market to buy a car. I had been to several dealerships that were awful. I had to muster up the energy before going to another dealershi I was in the market to buy a car. I had been to several dealerships that were awful. I had to muster up the energy before going to another dealership as I felt the previous dealerships had sucked the life out of me. Waiting around in their showrooms for an hour before even driving the car. Haggling for several hours with the salesman coming back to me with the same deal as I said "no" to and expecting me to accept it. It was awful. Then Rachael called from Goldstein's auto group and assured me this wouldn't happen. I went in and met Scott Ross the salesman. He immediately gave me keys to the car I wanted to drive and took my keys to evaluate my car for a trade in. I loved the jeep, we sat down and went over my rebates. I felt he was my advocate working towards getting me the best deal for the jeep I wanted. Scott went over the jeep with me from top to bottom the day I picked it up. Scott is such a nice guy and a pleasure to deal with. I loved the whole experience and I will recommend to all my friends and family to go to Goldstein's for your next car. More
Easy to work with Able to get preliminary work done via Internet Manager. Actual visit to dealership was very organized and much less time was needed there. Fernando we Able to get preliminary work done via Internet Manager. Actual visit to dealership was very organized and much less time was needed there. Fernando went above and beyond to find the Jeep Compass I wanted. More
New Grand Cherokee Purchase The entire process at Goldstein was quick and very eas. Joe the sales person was great to do buisiness with. I d defiantly recommend them to any one The entire process at Goldstein was quick and very eas. Joe the sales person was great to do buisiness with. I d defiantly recommend them to any one looking for a vehicle. More
Teamwork Made Feel Like Part of the Jeep Family! If you need a Jeep, I strongly recommend that you go here first, just to save yourself the time of going anywhere else! This is a dealership where ev If you need a Jeep, I strongly recommend that you go here first, just to save yourself the time of going anywhere else! This is a dealership where everyone at every level shows that they care about the customer's needs. When they say they will do whatever it takes to earn your business, they mean it. I got my Jeep Grand Cherokee Limited here because it is where I was treated the best with the least amount of wait time, the best service, and the best deal. It's that simple. More
Excellent experience, loving my 2015 Jeep Cherokee Brandon at Goldstein really went the extra mile to help get me into my 2015 Jeep Cherokee Altitude edition. He not only got to where I needed to be wi Brandon at Goldstein really went the extra mile to help get me into my 2015 Jeep Cherokee Altitude edition. He not only got to where I needed to be with my trade in value but also found the exact car I wanted and had it transported to the dealership within days. He was also extremely knowledgable and listened to all my needs. I couldn't be happier with how I was treated, the value I received and the genuine care put into the deal. I took my new Jeep Cherokee on a hiking trip the weekend I got it and it performed beautifully on the long trip and dirt roads. Makes me wonder why I hadn't stopped in sooner! More
Irresponsible service technician. Goldstein Dodge took my car for a test drive after I had a few concerns with my vehicle after owning it for a month. When I got the car back there wer Goldstein Dodge took my car for a test drive after I had a few concerns with my vehicle after owning it for a month. When I got the car back there were paint chips missing and my alignment was off. The technician that drove my car for the test drive wound up hitting a curb or something and knocking my alignment off. There is a scuff on my tire, and a scuff along with a dent in my rim that proves annimlact happened. The service manager assistant said that my alignment couldn't be off. So I took her for a test drive and she admittied that it was. This means that the service technician that took my car for a test drive without me knowing must have struck something. After I left them to fix the alignment I returned to a car that had not been properly fixed. Now Goldstein's service manager left me message through Bryan that I am no longer allowed to come back there after they allowed someone to break my car that was only a month old. With Goldstein being the only dealership to offer an unlimited mile, limited powertrain warranty and denying me service after a month means they backed out of the warranty program that I signed up for by purchasing the car through them. Therefore I feel that they have voided the contract that we agreed upon when I bought the vehicle. So go there if you want to have your car ruined within a month. Plus when I picked it back up my radiator fluid was red instead of purple and now my car runs worse. More
Excellent buying experience from beginning to end!!!! We just bought our first car few days ago.We had just a great experience and we got great help that day. The sales man JOE SLAWIENSKI was so helpful We just bought our first car few days ago.We had just a great experience and we got great help that day. The sales man JOE SLAWIENSKI was so helpful to us and great take care us we were glad to work with him. We are recommend the Goldstein Chrysler Jeeb Dodge if you ready to buy Car please see them before make your final decision. Thank you all Goldstein Chrysler jeep Dodge Family. More
Excellent buying experience When I visited Goldstein I knew that I was in the market for a mini van. Never having owned one before, I had many questions about features and funct When I visited Goldstein I knew that I was in the market for a mini van. Never having owned one before, I had many questions about features and functionality. Our salesman, Kieran, was very patient and answered all of my questions. When he didn't know something off the top of his head, he took the time to find the answer for me. It didn't take long to figure out what specific model would work best for my family. I was offered a standard discount and a fair deal for my trade in. In only a few hours spanning 2 visits, I purchased my new Town and Country. My family is very pleased with the purchase, and so far the vehicle has met our expectations. Thank you to Kieran and Sam for their guidance throughout the process. More
Feeling apart of. I was referred by a friend who brought their first car almost ten years ago, and the salesman that help fortunate for me still worked there. I loved t I was referred by a friend who brought their first car almost ten years ago, and the salesman that help fortunate for me still worked there. I loved the fact that Scott understood exactly what I was looking for and trying to accomplish. I appreciated the prompt help from Pete as well. They made me feel like apart of the dealership even though it i was my first time. More