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Goldstein Chrysler Jeep Dodge

Latham, NY

4.9
452 Reviews

968 New Loudon Road

Latham, NY

12110

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452 Reviews of Goldstein Chrysler Jeep Dodge

October 27, 2022

Adam once again provided superb service, answered our questions and made recommendations based on our needs. We won't have our vehicles serviced by anyone else. Adam rocks! More

by Midi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 28, 2022 -

Goldstein Chrysler Jeep Dodge responded

We are lucky to have Adam on our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 23, 2022

Fred Clark was very personable and kept me informed the whole way. He even brought my car out front after the car wash. I have mobility issues so this was much appreciated. Great service and I love the v More

by taber2499
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Clark
Oct 25, 2022 -

Goldstein Chrysler Jeep Dodge responded

We are so glad you enjoyed working with Fred! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

October 18, 2022

They responded to our grandson who is a student at RPI and took care of his issue on Saturday. Sent us a video of what he did and why. (We are 150 miles away). More

by bmayeski01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Oct 19, 2022 -

Goldstein Chrysler Jeep Dodge responded

We are happy to hear you and your grandson had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

October 15, 2022

Extremely positive experience from salesman Derek -he was never pushy he was very helpful and patient. I will recommend to my family and friends. Steven from finance was also very helpful. It was a positive More

by Jroberts12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek salesman and Steven finance
Oct 18, 2022 -

Goldstein Chrysler Jeep Dodge responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2022

Had a great experience with Mike D. He was helpful and very great to work with! More

by Sue Chun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davey
Oct 02, 2022 -

Sue Chun responded

Awesome experience with Mike!

September 29, 2022

All the work was done timely and done as well as kept be updated on the job More

by wopmic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Oct 01, 2022 -

Goldstein Chrysler Jeep Dodge responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2022

Brandon was very helpful on the purchase of our new Car. Would recommend him to a friend. More

by pseeberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 28, 2022 -

Goldstein Chrysler Jeep Dodge responded

We're so glad you enjoyed working with Brandon! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

September 24, 2022

My experience was wonderful. Mike Davies was a pleasure to do business with. Will definitely buy my next car here. More

by Williamwhelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 28, 2022 -

Goldstein Chrysler Jeep Dodge responded

Hi William, we are happy to hear you had such a positive experience with Mike and our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 22, 2022

Brian and Adam are a pleasure to work with. Excellent communication and service. Highly recommend them to friends and family. More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian at the Service desk and Adam Andrelos.
Sep 28, 2022 -

Goldstein Chrysler Jeep Dodge responded

Hi Ben , thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2022

Bought 2021 Dodge Ram. Now during the hottest time of the year no AC. Had to wait a week to get truck in. 2 days for diagnosis in which I had to call to get status. Told ha More

by Steve.brady55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ McArdle
Aug 23, 2022 -

Goldstein Chrysler Jeep Dodge responded

Hello Stephen, We are sorry it took some time to get your a/c fixed during the hottest time of the year. We apologize for the delays which were beyond our control. Unfortunately, the component we needed originally showed available but when we went to obtain it, it became unavailable. We continued our search and were eventually able to acquire it. We have spoken to our staff about keeping customers updated if a situation like this were to occur in the future. Please reach out to Ed Serian, Fixed Operations Director for any further assistance.

Aug 24, 2022 -

Steve.brady55 responded

My truck has been repaired and I'm very pleased with the outcome. The ac works better now than it di when i first bought it. I will be reaching out to Ed Serian to discuss the need to provide customers with proper information, to prevent this type of misunderstanding. From getting parts to what actually needs to be done to fo the repair.

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