Goldstein Chrysler Jeep Dodge
Latham, NY
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452 Reviews of Goldstein Chrysler Jeep Dodge
Adam once again provided superb service, answered our questions and made recommendations based on our needs. We won't have our vehicles serviced by anyone else. Adam rocks! questions and made recommendations based on our needs. We won't have our vehicles serviced by anyone else. Adam rocks! More
Fred Clark was very personable and kept me informed the whole way. He even brought my car out front after the car wash. I have mobility issues so this was much appreciated. Great service and I love the v whole way. He even brought my car out front after the car wash. I have mobility issues so this was much appreciated. Great service and I love the video of the inspection. I have bought my last 4 cars from this dealership and will continue to do so. More
They responded to our grandson who is a student at RPI and took care of his issue on Saturday. Sent us a video of what he did and why. (We are 150 miles away). and took care of his issue on Saturday. Sent us a video of what he did and why. (We are 150 miles away). More
Extremely positive experience from salesman Derek -he was never pushy he was very helpful and patient. I will recommend to my family and friends. Steven from finance was also very helpful. It was a positive never pushy he was very helpful and patient. I will recommend to my family and friends. Steven from finance was also very helpful. It was a positive experience and love my new jeep More
Brian and Adam are a pleasure to work with. Excellent communication and service. Highly recommend them to friends and family. Excellent communication and service. Highly recommend them to friends and family. More
Bought 2021 Dodge Ram. Now during the hottest time of the year no AC. Had to wait a week to get truck in. 2 days for diagnosis in which I had to call to get status. Told ha Now during the hottest time of the year no AC. Had to wait a week to get truck in. 2 days for diagnosis in which I had to call to get status. Told had to order AC actuator and would be 3 to5 days to get part. After waiting a week called back to get status of part. Had to wait on hold for someone who knew what I was talking about. Then told they had no estimated delivery date. I checked with NAPA they have part available and it fits 2019 and up. Goldstein says truck is to new and part is unavailable. They didn’t have an answer when they were told I can get the part at NAPA. Now I believe they either forgot to either order the part or don’t want to fix since it’s under warranty. The most annoying thing is that now I truly believe they are lying to me. Now I’m going back to talk to dealer manager but have little hope. Now a month in this heat with no AC in new truck. Stay away and find a dealer with better service. More