Go Kia Tacoma

Working with Jon was so easy and he was super helpful and patient. Would recommend. patient. Would recommend. More

Calls from the SERVICE DEPARTMENT are never returned or they do not pick up their phones when transferred resulting in voice messages resulting in calls NOT returned. Trying to make a service app on is they do not pick up their phones when transferred resulting in voice messages resulting in calls NOT returned. Trying to make a service app on is like pulling teeth. I asked for a meeting with the SERVICE MANAGER during my last visit, because I had a complaint. He was too “busy” to talk to me HIS customer. After several requests to meet with him in person, he sent the Assistant Manager CATHY to “deal” with me. She took care of my problem in an efficient and straightforward manner. SHE SHOULD BE THE SERVICE MANAGER not THE xxxxxxx who currently holds the position. More

Professional, knowledgeable, and striving to deliver great customer service is what we had the honor to experience with Car Pros KIA Tacoma! From the first contact with Phu-Duc, to the sales transactio great customer service is what we had the honor to experience with Car Pros KIA Tacoma! From the first contact with Phu-Duc, to the sales transaction with Mo, to the closing of the financing with Tierra, it was top tier. This is what a 5 star experience is all about. Mahalo. More

My oil change was scheduled for a time when the service department was shut for lunch. This time was confirmed by a voice mail the day before the appointment. Because it was lunch break, I sat around 40 mi department was shut for lunch. This time was confirmed by a voice mail the day before the appointment. Because it was lunch break, I sat around 40 minutes just waiting for techs to return. I get that everyone needs lunch! But why schedule appointments at this time? It remains an option online. More

Excellent service, they worked with me figuring out financing aspects of everything, and got me a great deal offer on my new car! financing aspects of everything, and got me a great deal offer on my new car! More

They are very knowledgeable and helpful. Chase went over all of the features of my new car and helped me set up the Kia app. Chase went over all of the features of my new car and helped me set up the Kia app. More

Professional, friendly staff in the service department. Fast service and helpful advice / answers to my questions . I will continue to bring my vehicle to Car Pros for any future needs. Fast service and helpful advice / answers to my questions . I will continue to bring my vehicle to Car Pros for any future needs. More

Hi rating is warranted except for LoJack. I found out that I paid for 6 yrs and I don't want it. Help me to sell it back! Tay and Ron didn't give me enough info on this. Bob I found out that I paid for 6 yrs and I don't want it. Help me to sell it back! Tay and Ron didn't give me enough info on this. Bob More

Yash was great on my 2025 kia sportage very knowledgeable and great person supervisor made me very uncomfortable with deal and I paid CASH, Yash was 10 Stars. Thanks Bob and great person supervisor made me very uncomfortable with deal and I paid CASH, Yash was 10 Stars. Thanks Bob More

Service department was great. Gabriel was polite and helpful. Understood what I needed and took care of the service my car needed to keep warranty up to date. Gabriel was polite and helpful. Understood what I needed and took care of the service my car needed to keep warranty up to date. More