Gloucester Toyota

This dealership Gloucester Toyota was great to do business with. Upon arrival we were met by Carter Hartley who was very kind and asked us if we knew what we were looking for. We told him our Jeep go business with. Upon arrival we were met by Carter Hartley who was very kind and asked us if we knew what we were looking for. We told him our Jeep got totaled a week ago so we were looking for another Jeep. We looked at a few asked for his card, and told him we were just looking today & most likely would be back. There was no pressure from him at all and he thanked us for stopping by. We called him later that day and asked if we could come in on Monday to test drive one. He thanked us for asking for him and we set appt for 6:00. My husband then called him again on Monday to ask if we could drive two of them we were interested in & he said absolutely, I will have them pulled up front when you get here. We got there before 6 and they were waiting by the front door. Carter was with another customer so we waited for him & he apologized for taking so long which was not long at all. Owning a Jeep himself he knew all about them and showed us all the features & told us everything about them. We never owned a soft top, so he explained how it worked and showed us how to work it. Great guy very out going & happy to work with him on this deal. Needless to say everything went smoothly we bought the Jeep & couldn’t have asked for a better salesman. Kudos to him & I believe his name was John the finance gentleman who was also a pleasure to work with and also had a great personality. They both were a great pleasure to work with! We definitely will steer anyone to Gloucester Toyota as they both made us smile, laugh & just made the whole purchasing a vehicle enjoyable! Thank you and keep up the great work! Tom & Sheri Sommers More

Gloucester Toyota has the best staff, great prices, beautiful cars and best service team around!!! We just bought our 3rd car since moving to this area 8 years ago and will be back again when we need beautiful cars and best service team around!!! We just bought our 3rd car since moving to this area 8 years ago and will be back again when we need a car! Thank you to the amazing team!!! More

Very professional, helpful and understanding! Dealership highly recommended by friends. They came through for us. Dealership highly recommended by friends. They came through for us. More

Hassle free, friendly, professional, easy to work with and honest. This was one of our best experiences with a dealership. We drove over an hour to the dealership even though there were 3 others to choose and honest. This was one of our best experiences with a dealership. We drove over an hour to the dealership even though there were 3 others to choose from in Richmond VA because of our inital phone interaction with the sales departament. Well worth the drive.. More

It was not bad at all I think it’s went well not bad for the time we were there the time we were there More

Very helpful and patient! They are determined to get you into a car! The staff are all really understanding and friendly They are determined to get you into a car! The staff are all really understanding and friendly More

The staff were all very pleasant, the financing process was smooth and efficient, and the car was as advertised was smooth and efficient, and the car was as advertised More

I stopped in the Gloucester Toyota on Saturday afternoon, a beautiful day after all the cold and bad weather. I found myself possibly needing a new car in a very limited time. I was driving a Lexus but had d a beautiful day after all the cold and bad weather. I found myself possibly needing a new car in a very limited time. I was driving a Lexus but had decided I wanted to try a Toyota. The Toyota Dealership was so much closer to me than the Lexus Dealership. What a wonderful experience. Taylor came out immediately and asked if he could help us and he did. My daughter, her boyfriend and I were shown around. We came in to look at one car but ended up liking the Land Cruiser Highlander. Taylor was very knowledgeable, friendly and courteous. We couldn't have asked for a better experience. I called Taylor on Monday and asked if he was available to sell a car and I arrived 45 minutes later. Everything went smoothly with no problems. I was then off to finance, and Jeff Flynn did an excellent job. Friendly, Courteous and Knowledgeable. Everything when through smoothly here and I was out in no time! I look forward to having Gloucester Toyota as my dealership. I see only good things in the future. I met several of the other staff members and they all appear to have the same work ethic. Thank you all. Rebecca More

Ours was an internet sale, but the car was prepped beautifully when it arrived and the sales staff was very thorough in describing features and how to work them when we picked the car up. beautifully when it arrived and the sales staff was very thorough in describing features and how to work them when we picked the car up. More

We had a very good experience every time we went in, which was 5 times. We had to see what was available and what fit our needs. The sales people were most helpful. which was 5 times. We had to see what was available and what fit our needs. The sales people were most helpful. More