Global Luxury Imports
Burr Ridge, IL
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79 Reviews of Global Luxury Imports
Best car sales experience ever....what a pleasure! I was looking for a car that would deliver good mileage but also be sporty and comfortable for my long trips. The 5 series BMW diesel came to my mind I was looking for a car that would deliver good mileage but also be sporty and comfortable for my long trips. The 5 series BMW diesel came to my mind but I didn't want to spend the money to get a brand new car. I heard about Global Luxury Imports from my brother so I checked out their website and they had a car with the options I was looking for so I called the dealership with some hesitation because I live in New Jersey and the dealership is Burr Ridge, IL. The receptionist Nadia introduced herself and offered to help me and I was connected to Mike Tracz, the sales consultant. Mike was very patient with the many questions I had regarding shipping the car, insurance, car fax information etc. The car had about 11900 miles and was in the color I was looking for, had the M package and x drive so I decided to make an offer. We finally compromised on a fair price pending approval from the sales manager. Mike called back in exacly 10 minutes with the approved price and so we shook hands over the phone. The car was shipped and delivered to me at the exact moment I asked Mike to deliver the car because I was working that day. The truck driver who delivered the car was very nice and spoke well of Global Luxury Imports. I am happy with the car and with the way Mike was patient and honest with me. Mike also gave me his cellphone number in case I had any questions or concerns. I enjoyed buying my car from Global Luxury Imports and To be honest it was a pleasure dealing with Mike. More
Excellent Customer Service Anwar or Al communicates clearly and effectively at all levels. He provided me with timely feedback and follow up my questions about Mercedes S550 and Anwar or Al communicates clearly and effectively at all levels. He provided me with timely feedback and follow up my questions about Mercedes S550 and managed my expectations appropriately. I have noticed that Anwar encourages open communication, cooperation, and sharing of his knowledge. He is a person who builds trust through open, and honest salesmanship by listening actively and always responds in a very respectful tone.. He speaks persuasively and convincingly and he is an asset to Global Luxury Car Dealership in Burr Ridge. Once again thank you Anwar for the best car you sold me. More
WOW! WOW! WOW! Unbelievable dealership,very professional yet no pressure to buy. Every question I had Mike had the answer. I would purchase another vehicle from them Unbelievable dealership,very professional yet no pressure to buy. Every question I had Mike had the answer. I would purchase another vehicle from them in a heartbeat. Awesome job Global Luxury Imports! More
Mike T is a great salesman to work with. Mike T really went above and beyond during my car purchase experience. I travel quite a bit for work and he kept me informed on the progress of my tra Mike T really went above and beyond during my car purchase experience. I travel quite a bit for work and he kept me informed on the progress of my transaction. Car is everything they described it as and more. Most definitely will purchase a vehicle from this dealership again. More
Easy to work with - excellent dealership! It was a quick easy transaction even though out of state and car was as promised. I would recommend this company to anyone looking for a good used lu It was a quick easy transaction even though out of state and car was as promised. I would recommend this company to anyone looking for a good used luxury / sports car. More
Highly satisfied in Arizona! The team at Global Luxury Imports were great to work with, especially my sales representative Mike Tracz. This was by far a unique situation for me se The team at Global Luxury Imports were great to work with, especially my sales representative Mike Tracz. This was by far a unique situation for me seeing that I had never purchased anything sight unseen prior to this purchase. I am happy that I trusted my gut and perhaps more importantly was provided the assurance I needed from the team at Global Luxury Imports. They were able to address all the questions and concerns I had and really provided a seamless and enjoyable experience in buying my Jaguar F-Type V8S. I could not believe my eyes when the car arrived, it was immaculate and absolute cherry. The delivery and pick up of my traded car was also facilitated through them making the delivery process for me hassle free. I am so excited I chose to call them and I even more excited to have my new car! Thanks Global Luxury Imports and Mike keep up the great work! More
Happy happy happy Wow the best experience I have ever had. GLI made it so easy - Jim which whom held and sold the car on the phone with me was VERY helpful, know every Wow the best experience I have ever had. GLI made it so easy - Jim which whom held and sold the car on the phone with me was VERY helpful, know everything about the car, and best part made feel at easy to put down deposit on car I have never seen. This is the 1st time ever doing this and thank you Jim. Pick the car up Anwar Alsamen was great to work with made the process so easy and tour me the building. Thank You Anwar you were awesome to take out stress of buying fun weekend fast car. I plan to refer GLI many customers from STL that deserve the level of service and price GLI offers keep up the good work and Mabrouk on GLI team Ziad Rubaie More
Thank you GLOBAL LUXURY IMPORTS team. I used an internet used car resource to find the car I wanted at GLOBAL LUXURY IMPORTS. I received a prompt response to my internet request. Jim was m I used an internet used car resource to find the car I wanted at GLOBAL LUXURY IMPORTS. I received a prompt response to my internet request. Jim was my initial sales contact. the entire team worked with me to get what i wanted. No hassles. No worries. Yes, I will buy my next car from them. More
Great folks to deal with....expedient deal closure I had identified a vehicle of interest that Global had in their inventory, and subsequently made a visit to their facility in the Chicago area. I had I had identified a vehicle of interest that Global had in their inventory, and subsequently made a visit to their facility in the Chicago area. I had basically 5 hours to review, and consummate the sales transaction for the vehicle, before having to catch my return flight home. Al, Mike, Nadia and Matt were instrumental in handling every part of the process, which included my test drive of the vehicle to inspecting it on a lift with their technical team. They also orchestrated having the vehicle shipped directly to me which went very well. I appreciate the tenacity and professionalism of the team, and would not hesitate to do business with them again for a future vehicle. More